Restaurant General Manager

Taco Bell; New Bedford (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vacation & PTO

Scholarships for education

Medical benefits from day 1

Wellness programs

401k retirement plan

Discounts on mortgages, vehicles, cell

Free meals

Bonus potential

Job summary

Taco Bell in New Bedford, MA is seeking a Restaurant General Manager to lead a dynamic team, hire and train crew, and deliver exceptional customer experiences. You will oversee recruitment, training, scheduling, budgeting, and profitability while upholding CHAMPS standards and Taco Bell values of equity and belonging.

The role emphasizes people development and competitive pay with comprehensive benefits. If you have 5 years of restaurant or retail management experience and a proven track record

Qualifications

• 5 years in restaurant or retail management.
• Proven ability to improve performance via P&L analysis.
• Excellent written and verbal communication skills.
• Strong knowledge of restaurant maintenance programs.
• Experience recruiting and developing teams.
• Able to adapt to change and support change management.

Responsibilities

• Recruit, onboard, and orient top Team Members and Shift Leads.
• Develop and oversee training plans and initiatives.
• Recognize and reward outstanding performance; foster inclusion and belonging.
• Resolve conflicts and maintain a positive work environment.
• Engage with customers to ensure a positive experience.
• Schedule staff strategically and coach on CHAMPS standards.
• Analyze financial performance, manage the budget, and maximize profitability.
• Monitor competitors and strengthen digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication skills

Training and development

Recruiting and hiring

Digital tools

Adaptability

Equity and inclusion

Job description

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus potential4 weeks’ vacation and additional Paid Time OffScholarship programs for continuing educationCareer advancement and professional developmentMedical benefits from day 1Health and wellness programs401k retirement planPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreFree meals