Restaurant General Manager

McDonald's; Monroeville (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible scheduling

PTO

Insurance

Free meals

401K with company match

Next day pay

Tuition assistance

Employee referral program

Incentives

Training opportunities

Much more!

Job summary

McDonald’s is seeking a General Manager to run a profitable, high-volume restaurant and uphold McDonald’s Quality, Service, and Cleanliness standards. You’ll lead Department Managers, coach teams, and drive restaurant goals with a clear plan for success.

You’ll oversee various departments—Guest Service, Kitchen, and People—ensuring fast, accurate service, safe food handling, and optimal staffing. Candidates with prior GM experience in fast food or hospitality are preferred.

Qualifications

• Ideal candidates should have previous General Manager experience running high volume locations.
• A background in quick service restaurants is strongly desired, or experience in hospitality or retail.
• You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Responsibilities

• Oversee Managers to ensure fast, accurate, friendly customer experiences on every visit.
• Lead Departments, setting goals, delegating tasks, following up, and reporting results to the team.
• Ensure Crew and Managers deliver great customer experience, organize Front Counter McCafé and Drive-Thru areas for best service.
• Ensure kitchen delivers high-quality, safe food and trains staff in production procedures.
• Hire, train, and schedule crew to meet sales and profit goals, motivate and recognize staff.

Skills

Team leadership

Guest service

Coaching

Communication

People management

Job description

Requirements

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.

To meet restaurant goals, the General Manager doesn’t work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

Ideal candidates should have previous General Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

As the General Manager you will oversee the other Managers, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous General managerial experience, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our franchise owned and operated restaurants.

Benefits

Our organization offers many benefits for you to take advantage of, including flexible scheduling options, PTO, insurance, free meals, 401K with company match, next day pay, tuition assistance, employee referral program, incentives, training opportunities, and much more!

Come see more of what we’re all about and what we have to offer you!

• flexible scheduling options
• PTO
• insurance
• free meals
• 401K with company match
• next day pay
• tuition assistance
• employee referral program
• incentives
• training opportunities
• much more!

Additional Info

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.