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Restaurant General Manager

Food Fight Restaurant Group

Milwaukee (WI)

On-site

USD 38,000 - 45,000

Full time

5 days ago
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Job summary

A leading restaurant group in Milwaukee seeks a General Manager for its flagship location, Il Cervo. The ideal candidate will lead operational management, foster team development, and enhance guest experiences in a vibrant dining environment. Responsibilities include managing financial performance, guest relations, and community engagement to ensure continued growth and excellence in service.

Benefits

Medical insurance
Vision insurance
401(k)
Disability insurance

Qualifications

  • 3+ years of successful restaurant general management experience leading teams of 50+ employees.
  • Serve Safe certification (within 90 days of employment).
  • Agent liquor license (within 90 days of employment).

Responsibilities

  • Lead the entire restaurant operation including FOH and BOH.
  • Oversee daily operations ensuring guest satisfaction.
  • Drive business through marketing and community engagement.

Skills

Leadership
Financial Acumen
Communication
Detail-Oriented
Time Management

Education

Serve Safe certification
Agent liquor license

Job description

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About the Company:

Il Cervo is a modern rooftop Italian restaurant bringing bold flavor and vibrant energy to Milwaukee’s Deer District. Located on the top floor of the Trade Hotel, Il Cervo serves handmade pastas, fresh seafood, and creative cocktails in a stylish, social setting—complete with sweeping views of the Fiserv Forum and downtown skyline. With one of the largest rooftop patios in the city and a mix of dynamic spaces, guests stop in for casual cocktails before a Bucks game or show, linger over elegant dinners in the dining room or four seasons room, or host private events in a truly memorable setting.

While Il Cervo operates with its own independent spirit and locally driven team, it’s part of Food Fight Restaurant Group—a collective of nearly 20 unique, locally owned restaurants across Madison and Milwaukee. Food Fight provides centralized support in marketing, operations, HR, and leadership development, allowing Il Cervo to focus on what it does best: delivering unforgettable dining experiences and cultivating a passionate, collaborative team culture.

If you’re looking to be part of a dynamic, fast-paced restaurant where you can grow, lead, and make your mark, Il Cervo is the place.

About the Role:

As the General Manager, you’re the driving force behind the entire restaurant operation—leading the front of house (FOH), back of house (BOH), training, finance, payroll and employee development. You’ll be responsible for hitting (and surpassing) key business goals, including revenue, profit and cost control. From crafting strategic marketing plans to creating exceptional guest experiences, you’ll set the tone for success and cultivate a thriving team culture. If you’re a hands-on leader with a passion for hospitality/ restaurants and a sharp business mindset, this is your opportunity to make a lasting impact!

Responsibilities:

ELEVATE THE GUEST EXPERIENCE

  • Ensure every guest leaves with a memorable experience by maintaining the highest standards for food, beverage and service
  • Proactively gather feedback and use it to inspire continuous improvement
  • Provide ‘white-glove’ service to VIP clientele and influential members of the Milwaukee community
  • Recruit, train and mentor a high-performing team while fostering a positive, collaborative work environment
  • Set clear expectations, provide regular coaching and celebrate team wins

ENSURE OPERATIONAL EXCELLENCE

  • Oversee daily operations, ensuring compliance with safety, sanitation and legal regulations
  • Implement systems that improve efficiency, productivity, and guest satisfaction

DRIVE SALES & COMMUNITY ENGAGEMENT

  • Boost business through creative marketing, promotions and local outreach initiatives
  • Build relationships within the community and identify new opportunities to increase brand visibility and guest loyalty

LEAD WITH VISION & STRATEGY

  • Grow a dynamic restaurant operation by analyzing market trends, understanding guest demands and evaluating competitors
  • Drive financial performance by setting ambitious goals, tracking variances and implementing smart, data-driven solutions

OWN THE NUMBERS

  • Maximize revenue and profit by managing budgets, forecasts and financial controls
  • Analyze P&L statements, identify areas for improvement, and take action to control costs and increase profitability

Experience + Certifications:

  • 3+ years of successful restaurant general management experience leading teams of 50+ employees
  • Serve Safe certification (within 90 days of employment)
  • Agent liquor license (within 90 days of employment)
  • Preferred experience managing high-volume restaurant/hospitality operations ($5M+ annual revenue)

Skills + Attributes:

  • Proven Leader: Strong financial acumen with the ability to analyze P&Ls and implement cost-control measures
  • Business-Savvy: Exceptional communication and interpersonal skills with a talent for building and developing teams
  • Detail-Oriented: Strong organizational skills and a commitment to maintaining a safe, clean and compliant work environment
  • Driven & Accountable: A hands-on leader who takes ownership, meets deadlines and leads by example
  • Leadership that Inspires: You’re a role model who coaches, develops and empowers your team to excel
  • Sales-Driven Mindset: You’re always seeking innovative ways to drive revenue and guest satisfaction
  • Operational Expertise: You understand the ins and outs of restaurant operations and use your skills to improve processes and reduce waste
  • Time Management Pro: You effectively juggle multiple priorities and keep things running smoothly
Seniority level
  • Seniority level
    Director
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management, Customer Service, and Strategy/Planning
  • Industries
    Restaurants and Hospitality

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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