Restaurant General Manager

Dunkin'; Lyndhurst (OH); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Training

Monthly bonuses

Health/Dental/Vision Programs

Growth within the company

Paid Vacation time

Family atmosphere

Direct Deposit

Opportunity to learn the business from

the ground up.

An environment of recognition with a

Job summary

Qdoba in Lyndhurst, OH is seeking a General Manager who will drive guest satisfaction and manage a high-performing team in a fast-paced, customer-focused environment. You will lead operations, control costs, and foster a culture of hospitality and growth.

The role emphasizes staffing, training, safety, and the execution of company policies while delivering a 5-star guest experience and strong business results.

Qualifications

• High School diploma or GED (some college a plus).
• Two or more years restaurant management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment.
• Excellent problem solving and decision making skills.
• Proven success as a Restaurant manager.

Responsibilities

• Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality.
• Maximize store sales goals versus budget, including participation in marketing programs.
• Oversee and partner on increasing catering sales.
• Train, monitor, and reinforce food safety procedures.
• Work with the leadership team to meet sales goals.
• Manage food and labor costs.
• Execute company policies and procedures.
• Monitor food inventory levels and order product when necessary.
• Manage and maintain safe working conditions.
• Manage crew member employees to grow with the company and reduce turnover.
• Interview and hire team members.
• Provide proper training for team members.
• Anticipate and identify problems and initiate corrective action.
• Ensure continual improvement of Quality, Service, and Cleanliness.

Skills

Guest service

Leadership

Communication

Sales growth

Food safety

Education

High School diploma or GED

Job description

If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! At Qdoba, we are not just an employer--we're a family. We invest our all into our Restaurant Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.

This is a unique opportunity to bring FLAVOR to Cleveland into a new Market with the first Qdoba restaurant opening in LYNDHURST, OHIO.

POSITION SUMMARY

The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator both in writing and verbally. As the General Manager, your responsibilities will be:

• Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality
• Maximize store sales goals versus budget, including participation in marketing programs
• Oversee and partner on increasing catering sales
• Train, monitor, and reinforce food safety procedures
• Work with the leadership team to meet sales goals
• Manage food and labor costs
• Execute company policies and procedures
• Monitor food inventory levels and order product when necessary
• Manage and maintain safe working conditions
• Manage crew member employees in a manner that encourages them to grow with the company and reduce turnover
• Interview and hire team members
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Ensure continual improvement of Quality, Service, and Cleanliness

The General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

We offer:

Competitive salary - $50k-58k

• Training
• Monthly bonuses
• Health/Dental/Vision Programs
• Growth within the company
• Paid Vacation time
• Family atmosphere
• Direct Deposit
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere

Best candidate is a results-oriented professional with a strong customer focus.

Qualifications:

High School diploma or GED (some college a plus)

Two or more years restaurant management experience

Open/ flexible work availability

Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment

Excellent problem solving and decision making skills

Proven success as a Restaurant manager

Responsibilities Include:

Cultivate a 5-star team environment by recruiting, hiring, training, scheduling, coaching, counseling, and disciplining team members; communicate job expectations; plan, monitor, enforce policies and procedures.

Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.

Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

If you're interested in a position that rewards you for your contributions, then Qdoba is right for you.

"You are applying for work with a franchisee of Qdoba. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees"

We create freshly-made, Mexican-inspired food crafted with contemporary flavors that guests crave. We believe that the most delicious flavors start with quality ingredients and thoughtful preparation, taking pride in preparing meals in our kitchens each day. Whether it’s chopping crisp produce, flame-grilling steak and chicken, or making hand-crafted guacamole, we don’t take shortcuts.