Director of Restaurants & Bars

HEI Hotels & Resorts; Los Angeles (CA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Competitive Medical & Dental

Vision insurance

Vacation, Sick and Holiday

Pet insurance

Life insurance

401(k) with matching

Hotel discounts

Job summary

HEI Hotels & Resorts is seeking a leader to plan and manage the Human Resources and Operations of the Food and Beverage divisions at Freehand Los Angeles, delivering guest satisfaction while meeting financial goals. You will direct day-to-day operations, oversee menus, budgeting, safety programs, staff hiring, and compliance with SOPs and LSOPs, and drive cost control and quality service.

This role requires at least 3 years in a related hospitality role and strong communication with supervisors,

Qualifications

• 3+ years in a related role with HEI or similar hospitality company.
• Hotel and Food & Beverage operations experience.
• Knowledge of budgeting, marketing, and cost control in F&B.
• Excellent verbal and written communication.

Responsibilities

• Direct day to day operations for all restaurant outlets and related services.
• Respond to customer trends and issues to ensure guest satisfaction.
• Market outlets and manage menus, promotions, and displays within guidelines.
• Develop and manage department business/marketing plan and budget.
• Ensure compliance with safety, sanitation, and regulatory programs.
• Interview, hire, train, and evaluate staff; enforce discipline when needed.
• Ensure regular attendance and perform other duties.

Skills

3+ years of management experience in_h

Hotel/F&B operations knowledge

Strong communication skills

Job description

About Us

HEI Hotels & Resorts is proud to welcome the Freehand Los Angeles to our growing portfolio of distinguished properties. Freehand is a collection of hotels that combine the social culture of a hostel with innovative design, award winning food and beverage, and a community-driven atmosphere. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates - the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $85,000.00 - $90,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.

Essential Duties and Responsibilities

• Direct day to day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.

• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.

• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.

• Develop, implement, and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.

• Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.

• Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.

• Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• 3+ years of employment in a related position with this company or other organization(s).

• Hotel experience preferred.

• Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
• Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs
• pet insurance through the ASPCA
• Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds
• discounts through our 'YouDecide' and Hotel Room Discount programs

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.