Restaurant General Manager

Hei Hotels Inc.; Los Angeles (CA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical and Dental

Vision insurance

Vacation and holidays

Pet insurance

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels & Resorts, overseeing the Freehand Los Angeles property, seeks a Restaurant General Manager to direct day-to-day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing activities.

You will respond to guest trends, manage menus and promotions, and lead a team to ensure exceptional experiences while achieving financial goals. Strong leadership and hospitality law knowledge are essential.

Qualifications

• 3+ years in a related role in hospitality
• Hotel experience preferred
• Strong knowledge of food and beverage operations and hospitality law
• Experience with budgeting, planning, and cost control
• Excellent verbal and written communication skills

Responsibilities

• Direct day-to-day operations for all restaurant outlets, room service, and banquet operations
• Respond to guest feedback to ensure quality experience and drive future sales
• Market outlets and manage menus, promotions, and presentations within guidelines
• Develop and manage department budgets; analyze labor and food costs to meet targets
• Ensure sanitation and compliance with safety regulations across F&B areas
• Hire, train, evaluate, and discipline staff as needed
• Adhere to attendance policies and perform other duties as assigned

Skills

Hotel management

Team leadership

Budgeting

Communication skills

Job description

## Restaurant General ManagerApplyremote type: On-Sitelocations: Freehand Los Angeles - Los Angeles, CAtime type: Full timeposted on: Posted Todayjob requisition id: JR117724**About Us**HEI Hotels & Resorts is proud to welcome the Freehand Los Angeles to our growing portfolio of distinguished properties. Freehand is a collection of hotels that combine the social culture of a hostel with innovative design, award winning food and beverage, and a community-driven atmosphere. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $85,000.00 - $90,000.00 Annually### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? Yes**Overview**Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.### **Essential Duties and Responsibilities*** Direct day to day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.* Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.* Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.* Develop, implement, and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.* Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.* Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.* Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** 3+ years of employment in a related position with this company or other organization(s).* Hotel experience preferred.* Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.