Restaurant General Manager

Thrive Restaurant Group; Kansas City (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Thrive Restaurant Group in Kansas City, MO, is seeking a General Manager for HomeGrown to lead daily restaurant operations and cultivate a high-performing team. You will recruit, coach, and develop managers while ensuring exceptional guest service and financial performance.

The role emphasizes leadership, accountability, and a strong culture of hospitality as you guide staff to deliver consistently outstanding experiences and maintain brand standards.

Qualifications

• Proven leadership experience in a restaurant or hospitality setting.
• Ability to recruit, develop, and lead management teams.
• Strong focus on guest experience and financial performance.

Responsibilities

• Lead and oversee all aspects of the restaurant operation
• Recruit, lead and develop the management team, equipping them to recruit, lead and develop their teams
• Organize and direct development programs for managers
• Achieve operational, cultural and financial objectives
• Provide and ensure friendly and efficient guest service
• Direct activities of all restaurant managers, supervisors, and employees
• Actively lead by providing vision, coaching, and feedback
• Foster team cohesiveness and positive team working environment
• Coach to production, productivity, quality, and guest-service goals and standards
• Identify performance and cultural trends and actively implement change when needed
• Meet restaurant financial objectives by meeting budget, forecasting, productivity standards, variance targets; initiating corrective actions where needed
• Enhance restaurant reputation by accepting ownership for creativity and innovation, seeking opportunities to add value and make a difference
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Manage Profit and Loss through active decision making
• Analyze data to inform operational decisions or activities
• Manage expenses of the restaurant to budget
• Ensure proper scheduling of employees
• Evaluate employee performance

Skills

Leadership

Guest service

Operations management

Coaching

Tools

Staff development

Job description

General Manager - HomeGrown

Thrive Restaurant Group is a family‑owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.

HomeGrown debuted in 2017 and was created on the belief that if we could help people start their day with kindness, they would carry that kindness forward to others they meet during the day. We don’t do this alone, we partner with many local producers who share their gifts and expertise to create community at every table. Our guiding value is “Cultivating Kindness”.

Role: General Manager

Invitation: To make a difference by loving people through the creation of a work environment that helps people become their natural best selves. As GM, you are responsible for selecting, developing, and leading a team of people that care for each other and who create an outstanding guest experience resulting in a financially and culturally healthy business. (Leadership x People x Guest = Health)

Principal Responsibilities And Duties

• Lead and oversee all aspects of the restaurant operation
• Recruit, lead and develop the management team, equipping them to recruit, lead and develop their teams
• Organize and direct development programs for managers
• Achieve operational, cultural and financial objectives
• Provide and ensure friendly and efficient guest service
• Direct activities of all restaurant managers, supervisors, and employees
• Actively lead by providing vision, coaching, and feedback
• Foster team cohesiveness and positive team working environment
• Coach to production, productivity, quality, and guest-service goals and standards
• Identify performance and cultural trends and actively implement change when needed
• Meet restaurant financial objectives by meeting budget, forecasting, productivity standards, variance targets; initiating corrective actions where needed
• Enhance restaurant reputation by accepting ownership for creativity and innovation, seeking opportunities to add value and make a difference
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Manage Profit and Loss through active decision making
• Analyze data to inform operational decisions or activities
• Manage expenses of the restaurant to budget
• Ensure proper scheduling of employees
• Evaluate employee performance

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