Restaurant General Manager

MRA Recruiting Services; Johnstown (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restaurant company is seeking an experienced Restaurant General Manager to oversee daily operations at their new location in Johnstown, Ohio. The ideal candidate will have relevant management experience, a strong customer service focus, and the ability to foster team development in a high-end dining environment. This role involves overseeing daily operations, maintaining high service standards, and ensuring compliance with safety regulations.

Qualifications

• 3+ years of experience as a General Manager or senior leadership in full-service restaurants.
• Strong understanding of hospitality best practices.
• Proven ability to lead and develop high-performing teams.

Responsibilities

• Oversee daily operations including cash handling and inventory.
• Provide leadership to front- and back-of-house staff.
• Monitor service flow to ensure seamless guest experiences.

Skills

Leadership

Customer Service

Conflict Resolution

Organizational Skills

Education

ServSafe Certification

Tools

Square POS

Scheduling Software

Inventory Platforms

Job description

Company: Ray Ray’s Hog Pit
Title: Restaurant General Manager

About: Ray Ray’s is bringing a new full-service restaurant to Johnstown, Ohio, as part of their exciting Ohio Style concept. This new venture highlights craft cocktails, outstanding hospitality, and their award-winning barbecue, burgers, and wings. This concept will feature down-to-earth, low-and-slow cuisine served in a high-end setting with high-quality service and beverages. The restaurant features 150 seats—100 indoors and 50 on the patio—and is projected to generate $2–3 million in annual sales.

Job Overview: Ray Ray’s is seeking an experienced, high-performing Restaurant General Manager to lead our team and oversee the daily operations of our newest full-service location. The ideal candidate is a passionate hospitality professional who brings a hands-on, people-first approach to service, team development, and operational excellence.

Responsibilities:

• Oversee daily operations, including opening/closing procedures, cash handling, inventory, and scheduling.
• Provide clear, consistent leadership to front- and back-of-house staff.
• Foster a positive, inclusive, and collaborative team culture.
• Conduct regular team meetings to align goals, communicate changes, and celebrate wins.
• Handle scheduling, performance reviews, coaching, and disciplinary actions professionally and fairly.
• Set and maintain high standards for guest service and overall hospitality.
• Actively engage with guests to ensure satisfaction and resolve concerns in real-time.
• Champion a guest-first mindset across all departments.
• Monitor service flow and floor operations to ensure seamless guest experiences.
• Implement onboarding programs for new hires to ensure consistent training across roles.
• Implement and maintain efficient systems for ordering, receiving, and inventory management.
• Monitor KPIs and P&L statements to identify areas for operational and financial improvement.
• Ensure compliance with health, safety, and sanitation regulations at all times.

Qualifications:

• 3+ years of experience as a General Manager or senior leadership role in full-service restaurants.
• Strong understanding of hospitality best practices and customer service principles.
• Proven ability to lead, motivate, and develop high-performing teams.
• Excellent communication, conflict resolution, and organizational skills.
• Proficiency in Square POS systems, scheduling software, and inventory platforms.
• ServSafe or equivalent certification preferred.
  

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