Restaurant General Manager

Workstream; Houma (LA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Free staff meals

Additional employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop in Houma, LA is seeking a full-time General Manager to partner with the District Manager to oversee daily store operations, lead front- and back-of-house teams, and deliver exceptional guest service.

The ideal candidate has restaurant leadership experience, a focus on operational results, and a passion for growing the business. This role requires a proactive leader with strong communication and problem-solving skills, including weekends and nights.

Qualifications

• Restaurant supervisory experience required.
• Manager Food Handler Certification required.
• Ability to manage front- and back-of-house operations.
• Excellent customer service and leadership skills.

Responsibilities

• Recruit and schedule restaurant staff with District Manager.
• Coach and discipline team members as needed.
• Communicate performance expectations and compensate actions.
• Perform regular restaurant inspections to meet standards.
• Track inventory and maintain records.
• Ensure safe, clean, and compliant facilities.

Skills

Guest service

Calm under pressure

Curiosity/learning

Performance tracking

Culture building

Multitasking

Labor management

Leadership skills

Professional demeanor

Problem solving

Hygiene standards

Flexible schedule

Experience supervision

Job description

General Manager – Wingstop

Wingstop is looking for excellent full‑time General Manager candidates to join our management team. The primary role is to work in tandem with the District Manager to oversee daily operations of the store, provide exceptional customer service and proactively manage the front‑ and back‑of‑house team. The ideal candidate is focused on customer service and operational results, has demonstrated restaurant leadership experience, and has a passion for growing the business.

Benefits

• Free staff meals!
• Additional employee discounts
• Flexible schedules
• Internal career growth opportunities

Additional Information

• Restaurant experience is required
• Manager Food Handler Certification required
• PTO/Vacation
• Free meals
• Excellent opportunities for advancement

Key Skills & Abilities

• Guest service mentality; genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self‑improvement
• Ability to measure performance, subjectively and objectively
• Cultivates an attractive culture within the restaurant
• Ability to handle numerous job duties essential to running a restaurant
• Competent in labor management, store operations, and customer care
• Superior leadership, organizational and time‑management skills
• Confidence and professional demeanor; inspires trust, models best practices, cultivates morale and teamwork among team members
• Proactive problem‑solver and decision‑maker
• Thoroughly understands the importance of good hygiene and food handling practices
• Flexible schedule required, including weekends and nights
• Strong work ethic
• Minimum of 2 years of previous food service, retail or restaurant supervisory experience

Essential Duties & Responsibilities

• Recruit, select, orient, train, assign, and schedule team members in partnership with the District Manager
• Work with the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members
• Communicate job expectations to staff; plan, monitor, and review performance and compensation actions; enforce policies and procedures
• Communicate in a timely and effective manner with District Manager regarding operational and human resources issues
• Perform regular restaurant inspections to ensure team and restaurant meet standards
• Track inventory and ensure accurate record keeping
• Identify and resolve food‑preparation issues; help team handle customer service issues with grace and courtesy to cultivate happy, returning customers
• Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, injury reporting, equipment maintenance, etc., complying with health and legal regulations; maintain security systems
• Accomplish company goals by accepting ownership of new and different job responsibilities; explore opportunities to add value to job accomplishments

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.