Restaurant General Manager

Wingstop - Zenith Fast Food Inc; Saugus (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Bonuses

Free Meals

Benefits

Excellent Opportunities for Advancement

Job summary

ZippyApp - Recruitment Marketing is seeking a General Manager to join the management team of a fast-casual restaurant in Saugus, Massachusetts. This role involves overseeing daily operations, ensuring excellent customer service, and managing both front- and back-of-house teams.

The ideal candidate should have a minimum of 2 years of supervisory experience in food service, possess a Food Handler Certification, and be available for flexible working hours. The position offers competitive pay, bonuses, free meals, and benefits.

Qualifications

• Minimum of 2 years of previous food service, retail, or restaurant supervisory experience.
• Food Handler Certification required.
• 24 months experience using a computer and register (POS) system.
• Available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays.

Responsibilities

• Oversee daily operations and provide exceptional customer service.
• Manage front and back of house teams.
• Cultivate a positive culture within the restaurant.

Skills

Customer service

Leadership

Problem-solving

Time management

Labor management

Job description

We’re looking for excellent General Manager candidates to join our management team. Consider joining our management team if you are hungry for success and looking to grow your career at the ground level with a unique, fast casual restaurant.

Primary Role
The Wingstop General Manager works in tandem with the District Manager to oversee daily operations, provide exceptional customer service, and proactively manage front‑ and back‑of‑house teams. The ideal candidate is focused on excellent customer service and operational results, has demonstrated restaurant leadership experience, and a passion for growing the business and developing the team.

Key Offerings

• Competitive Pay
• Bonuses
• Free Meals
• Benefits
• Excellent Opportunities for Advancement

General Manager is a full‑time opportunity and offers excellent benefits.

Minimum Qualifications

• Minimum of 2 years of previous food service, retail, or restaurant supervisory experience
• Food Handler Certification required
• 24 months experience using a computer and register (POS) system
• Available to work flexible hours that may include mornings, evenings, weekends, late nights, and/or holidays

Required Knowledge, Skills and Abilities

• Guest service mentality with a genuine desire to serve guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self‑improvement
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Handle numerous job duties essential to running a restaurant
• Competent in labor management, store operations, and guest relations
• Superior leadership, organizational and time‑management skills
• Possesses a confident and professional demeanor; inspires trust and models best practices
• Proactive problem‑solver and decision‑maker
• Must thoroughly understand the importance of good hygiene and food handling practices

Preferred Experience

Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, or assistant general manager will be very helpful to your success.