General Manager

Workstream; Visalia (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Vacation

Bonus Plan

Job summary

A leading fast-food chain is seeking a motivated and experienced General Manager in Visalia, California. The role involves overseeing daily operations, training team members, and ensuring exceptional customer service while managing performance and store standards. Candidates should have at least 2 years of supervisory experience in a food service environment and a strong commitment to developing a positive work culture. Flexibility for a variable schedule is required, including weekends and nights.

Qualifications

• Minimum of 2 years of previous food service, retail or restaurant supervisory experience.
• Strong leadership and time-management skills.
• Ability to work flexible schedule, including weekends and nights.

Responsibilities

• Recruiting and training team members.
• Managing performance through coaching and counseling.
• Ensuring compliance with health regulations and standards.

Skills

Guest service mentality

Leadership

Time-management

Flexible schedule

Problem-solving

Organizational skills

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never frozen wings, hand‑cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there’s only Wingstop. We are looking for team members who want to deliver a flavor experience.

We are looking for excellent full‑time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front‑ and back‑of‑house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Equal Opportunity Statement

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information

• Restaurant experience is required
• Paid Vacation
• Bonus Plan

Key Skills/Abilities

• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Ongoing learner; exhibits insatiable curiosity and an interest in self‑improvement
• Ability to measure performance, subjectively and objectively
• Culture building – cultivate an attractive culture within the restaurant
• Hands‑on approach; ability to handle numerous job duties essential to running a restaurant
• Competent in key areas of responsibility which includes labor management, store operations, and customer care
• Superior leadership, organizational and time‑management skills
• Confident and professional demeanor; inspires trust, models best practices, and cultivates morale and teamwork among team members
• Proactive problem‑solver and decision‑maker
• Thoroughly understand the importance of good hygiene and food‑handling practices
• Flexible schedule required, including weekends and nights
• Strong work ethic
• Minimum of 2 years previous food service, retail or restaurant supervisory experience

Responsibilities

• Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager
• Works with the District Manager to manage performance, including coaching, counseling, and disciplining team members
• Communicates job expectations to the staff; plans, monitors and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures
• Communicates in a timely and effective manner with District Manager about operational and human resources issues
• Performs regular restaurant inspections to ensure team and restaurant is meeting standards
• Tracks inventory and labor to ensure accurate record‑keeping
• Identifies and resolves issues with food preparation; helps team handle customer service issues with grace, courtesy and the goal of cultivating happy, returning customers
• Maintains safe, secure, and healthy facility environment by establishing, following and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems
• Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job

Qualifications

• Minimum of 2 years of previous food service, retail or restaurant supervisory experience
• Strong leadership and time‑management skills
• Ability to work flexible schedule, including weekends and nights
• Proficiency in labor management, store operations, and customer care