Restaurant General Manager

Hunter Super Techs - TurnPoint; Hillsboro (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Guaranteed hours

Bonus pay

Vacation paid time off

Scholarship programs for continuing ed

Career advancement and professional de

Medical insurance

Dental insurance

Vision insurance

Health and wellness programs

401k retirement plan

Employee discounts

Free meals

Job summary

Taco Bell Hillsboro is seeking a Restaurant General Manager to lead a dynamic team and uphold the highest standards of hospitality. You will recruit, train, and develop top performers, ensuring exceptional guest experiences and scalable growth.

You will oversee scheduling, budgeting and compliance with health and safety standards while promoting a culture of equity, inclusion and belonging. Strong communication and people skills are essential for success.

Qualifications

• 5 years in restaurant or retail management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills in written and spoken form.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell’s culture with focus on Equity, Inclusion and Belonging.
• Experience in recognizing and motivating teams and developing talent.
• Skilled in recruiting top talent and training employees at all levels.
• Adaptable to change and supportive of change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Recruit, onboard and conduct orientations for top team members and shift leads.
• Develop a comprehensive training plan and mentor managers and trainers.
• Recognize and reward outstanding performance and foster equity and belonging.
• Address and resolve conflicts to maintain a positive work environment.
• Engage with customers to resolve issues and ensure a positive experience.
• Schedule staff to optimize service and lead product rollout meetings.
• Analyze financial performance, manage the budget and maximize profitability.
• Stay informed about competitors and enhance digital presence and loyalty efforts.

Skills

People management

Leadership

Customer service

Communication

P&L analysis

Job description

Location

1235 North High St., HILLSBORO, OH, 45133

About the Job

As the Taco Bell Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 45-hour work week, providing a balanced and rewarding work experience.

The Day-to-Day

Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.

Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.

Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.

Address and resolve conflicts promptly, maintaining a positive work environment.

Personally engage with customers, swiftly resolving any issues to ensure a positive experience.

Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.

Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.

Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

5 years in restaurant or retail management with a strong track record in people management.

Proven ability to improve performance based on P&L analysis.

Proficient with digital tools and platforms.

Exceptional communication skills, including written, verbal, and interpersonal.

Solid understanding of restaurant maintenance programs.

Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.

Experienced in recognizing and motivating teams, with a successful track record in people development.

Skilled in recruiting top talent and training both high and under-performing employees.

Adaptable to change and experienced in supporting change management.

Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard

Competitive pay

• The benefit of always having guaranteed hours
• Bonus pay
• Vacation paid time off
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical insurance, dental insurance, vision insurance
• Health and wellness programs
• 401k retirement plan
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals