Restaurant General Manager

Askar Brands; Hartford (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Askar Brands is seeking a dedicated Restaurant Manager for their establishment in Hartford, Connecticut. This role involves leading a team to ensure operational excellence and deliver exceptional guest experiences.

The ideal candidate will be responsible for team leadership, cost management, and maintaining compliance with brand standards. A College Degree is preferred, along with previous leadership experience in the restaurant or hospitality industry.

Qualifications

• Fluent in spoken and written English.
• Basic math and financial management skills.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead restaurant team meetings and deliver training.
• Ensure brand standards and execute new product rollouts.
• Control costs and ensure profitability by meeting the restaurant budget.

Skills

Leadership

Guest service

Communication

Cost control

Basic computer skills

Financial management

Education

College Degree preferred

Job description

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.

Responsibilities Include

• Able to perform all responsibilities of restaurant team members
• Lead team meetings
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute new product roll‑outs including training, marketing and sampling
• Maintain a safe, secure and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Completion of DCP and other vendor orders
• Conduct self‑assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
• Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities Include

• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred