Restaurant General Manager

Askar Brands; Windsor (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Askar Brands is seeking a Restaurant Manager in Windsor, Connecticut, responsible for providing strong leadership to deliver exceptional guest experiences. The role involves overseeing restaurant operations per Dunkin' standards, ensuring compliance with laws, and improving profitability.

The ideal candidate will have previous leadership experience in a relevant field and a college degree is preferred. The position requires a focus on team management and customer service, creating a guest-focused environment.

Qualifications

• Fluent in spoken and written English.
• Basic math and financial management skills.
• Previous leadership experience in retail, restaurant, or hospitality.

Responsibilities

• Lead team meetings and deliver training to restaurant team members.
• Control costs to maximize profitability.
• Engage with Dunkin' Brands Field Operations team as appropriate.

Skills

Leadership

Team Management

Customer Service

Training

Education

College Degree preferred

Tools

Basic computer skills

Job description

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.

Responsibilities

• Able to perform all responsibilities of restaurant team members
• Lead team meetings
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute new product roll-outs including training, marketing and sampling
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Completion of DCP and other vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
• Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities

• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education / Experience

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred