Restaurant General Manager

Askar Brands; Windsor Locks (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

Askar Brands is seeking a Restaurant Manager in Windsor Locks, CT, to provide strong leadership, ensuring operational excellence in alignment with Dunkin' standards. The role includes leading team efforts, training staff, maintaining profitability, and fostering a guest-focused culture.

Ideal candidates should possess experience in retail or hospitality, with a college degree preferred. Strong leadership and communication skills are essential for success in this position.

Qualifications

• Fluent in spoken and written English.
• Basic math and financial management expertise.
• Previous leadership experience in retail, restaurant, or hospitality.

Responsibilities

• Lead team meetings and deliver training to team members.
• Ensure Brand standards and guest-focused culture.
• Control costs to maximize profitability.

Skills

Leadership

Communication

Customer Service

Cost Control

Training

Education

College Degree

Tools

Basic Computer Skills

Job description

A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.

Responsibilities

• Able to perform all responsibilities of restaurant team members
• Lead team meetings
• Deliver training to restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute new product roll-outs including training, marketing and sampling
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Completion of DCP and other vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
• Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities

• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education / Experience

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred