Restaurant General Manager

Onni Group of Companies; Chicago (IL); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Employee Assistance Program

Annual Education Allowance

Generous Referral Program

Fun and collaborative company culture

Friends and Family rates for Level, Op

Furnished Suites, The Opus Hotel and

Job summary

Onni Group of Companies is seeking a Restaurant General Manager to oversee the day-to-day operation of Fora restaurant, the coffee bar, and a seasonal rooftop concession stand. You will lead staff, monitor service quality, and work with the Executive Chef and Director of Hotel Operations to maximize profitability across outlets.

Responsibilities include staffing, training, cost control, inventory, guest relations, and adherence to safety and brand standards.

Qualifications

• Bachelor’s degree in hospitality management, culinary arts, business administration or similar required.
• Minimum of 2 years’ experience as a restaurant manager required.
• Minimum five years working in a restaurant setting required.
• Additional certifications (ServSafe, Tips, Basset, etc..) required.

Responsibilities

• Ensure that staff report to work as scheduled.
• Run shifts and lead and direct the daily operations of Fora restaurant.
• Perform monthly beverage inventories and supplies.
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring.
• Assist Director of food and beverage in managing costs, driving sales and growing the business in support of financial goals.
• Partner with Director of Hotel Operations and management team to interview, hire, onboard, train, supervise and develop all FOH employees and teams as needed.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Review daily sales and resolve discrepancies with accounting.
• Track revenues against budget.
• Reviews and approves weekly schedules.
• Compare daily labor costs against forecasted costs to ensure labor cost percentages are met.
• Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
• Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions.
• Establish par levels for supplies and equipment. Complete requisitions to replenish.
• Anticipate guests needs and positive guest relations through name recognition at all times.
• Monitor and handle all guest complaints.
• Ensure that all staff closing duties are complete before staff sign out.
• Update Toast menu changes.
• Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs.
• Consistent audits of OpenTable and Google reviews and ensuring accountability takes place as needed.

Skills

English communication

Time management

Staff leadership

Budgeting & cost control

Customer service mindset

Food & beverage knowledge

OSHA safety knowledge

Microsoft Office

POS system knowledge

Education

Bachelor’s degree in hospitality management, culinary arts, business administration or similar

Tools

Toast POS

Job description

Job Description

The Restaurant General Manager is responsible for the management of all aspects of the day-to-day operation of the primary restaurant, coffee bar, and seasonal rooftop concession stand. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Works closely with the Executive Chef and Director of Hotel Operations to monitor the effectiveness of the services and products offered in the outlets and adjust accordingly to ensure maximum profitability of the outlets. Responsible for providing lateral service to other Food and Beverage operations as needed.

Benefits

• Employee Assistance Program
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

Perks & Benefits

• Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

The essential functions include, but are not limited to the following:

• Ensure that staff report to work as scheduled.
• Run shifts and lead and direct the daily operations of Fora restaurant
• Perform monthly beverage inventories and supplies
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
• Assist Director of food and beverage in managing costs, driving sales and growing the business in support of financial goals
• Partner with Director of Hotel Operations and management team to interview, hire, onboard, train, supervise and develop all FOH employees and teams as needed
• Inspect grooming and attire of staff and rectify any deficiencies.
• Review daily sales and resolve discrepancies with accounting.
• Track revenues against budget.
• Reviews and approves weekly schedules.
• Compare daily labor costs against forecasted costs to ensure labor cost percentages are met.
• Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
• Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
• Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions.
• Establish par levels for supplies and equipment. Complete requisitions to replenish.
• Anticipate guests needs and positive guest relations through name recognition at all times.
• Monitor and handle all guest complaints.
• Ensure that all staff closing duties are complete before staff sign out.
• Update Toast menu changes.
• Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs.
• Consistent audits of OpenTable and Google reviews and ensuring accountability takes place as needed.

Supporting Functions

In addition to the core focus & responsibilities, the candidate is expected to complete the following duties:

• Expedite on the floor and in the kitchen as business demands.
• Provide feedback to staff on their performance. Handle performance problems and coach/counsel employees according to policy
• Attend operational meetings as requested.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
• Prioritize and organize work assignments, have timely follow up and execution.
• Have superb time management skills.
• Maintain complete knowledge of all services/features and hours of operation.
• Other language, mathematical, and reasoning abilities as outlined below.
• Ability to comply with physical demands as outlined below.
• Knowledge and understanding of the Onni Group Culture & initiatives
• Technologically sound with Microsoft Office applications.
• Ability to compute basic mathematical calculations.
• If applicable, must meet any required minimum age to serve alcohol.
• Must be able to maintain a flexible work schedule.
• Knowledge of safety initiatives in compliance with OSHA guidelines.

REQUIRED EDUCATION And/or EXPERIENCE

• Bachelor’s degree in hospitality management, culinary arts, business administration or similar required.
• Minimum of 2 years’ experience as a restaurant manager required.
• Minimum five years working in a restaurant setting required.
• Additional certifications (ServSafe, Tips, Basset, etc..) required.

LANGUAGE, MATHEMATICAL, And REASONING ABILITIES

Candidate must meet the following cognitive abilities:

• Ability to understand guests’ service needs & requests.
• Ability to acknowledge guests’ requests in a polite manner.
• Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
• Ability to apply logical thinking and understanding to carry out written and oral instructions.
• Ability to address and solve problems involving guest and operational issues.
• Ability to compute basic mathematical calculations.

Salary Range

$75,000 - $80,000 / Salary

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.