Restaurant General Manager

SSP Deutschland GmbH; Boston (MA); On-site; USD 72,000 - 75,000; Full time

Job summary

A leading company at BOS Airport is seeking a Restaurant General Manager to oversee full-service restaurant operations. The role involves managing a team, ensuring excellent hospitality, and driving operational success. Ideal candidates will have a minimum of 3 years in a similar position and experience in a dynamic environment.

Benefits

Quarterly Bonus Opportunities

401(k) Plan with company match

Career development opportunities

Qualifications

• Minimum 3 years of Restaurant General Manager level experience.
• Experience in full-service restaurants required.
• Ability to manage conflicts and inspire teams.

Responsibilities

• Overseeing full-service and quick-service restaurant operations.
• Managing and developing a high-performing team.
• Driving operational excellence by managing costs and running shifts.

Skills

Conflict Management

Team Leadership

Communication

Education

Bachelor’s or Associate degree

Tools

MS Office Suite

Point-of-Sale (POS) systems

Job description

Join Our Team and Take Your Career to New Heights!

• $72,000 - $75,000 / year
• Quarterly Bonus Opportunities + Annual Super Bonus.
• 401(k) Plan with company match.
• Career development and advancement opportunities in a fast-paced, dynamic airport environment.

What You'll Do:

• Overseeing full-service and/or quick-service restaurant operations at BOS Airport.
• Managing and developing a high-performing team through effective training and coaching.
• Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
• Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
• Upholding company values while fostering a culture of collaboration and growth.
• This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.

What You Bring:

• Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
• Bachelor’s or Associate degree preferred (or equivalent coursework).
• Experience in full-service restaurants is required.
• Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
• Excellent verbal and written communication skills, including presenting to diverse audiences.
• Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.

Why Join Us?
At BOS Airport, we’re more than just a team – we’re a family. You’ll have the opportunity to make a meaningful impact, grow your career, and thrive in an exciting, ever-changing environment.

Ready to Take Off with Us?
Apply today to become part of our mission to deliver outstanding dining experiences to travelers from all over the world.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.