Restaurant General Manager | Polished Casual | Scratch Kitchen | Quality of Life Commitment!

ZipRecruiter; Westborough (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading restaurant company is seeking a dynamic General Manager to drive operational excellence in a Casual Steakhouse. The role encompasses managing all restaurant operations, enhancing customer satisfaction, and leading a diverse team. Ideal candidates will have a strong background in restaurant management along with exceptional leadership skills and a passion for hospitality.

Benefits

Competitive salary

Direct Deposit

401K

Comprehensive Health benefits

Paid time off (PTO)

Excellent room for growth and advancement

Employee Discounts

Qualifications

• Minimum five years experience as a General Manager or Managing Partner in a high-volume, full-service setting.
• Strong leadership and management skills with the ability to motivate and inspire a diverse team.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring compliance with health and safety regulations.
• Recruit, train, and develop a high-performing team of restaurant staff.
• Monitor and analyze financial metrics, developing strategies to maximize revenue.

Skills

Leadership

Customer Service

Financial Management

Problem-Solving

Tools

Restaurant management software

Point-of-sale (POS) systems

Job description

Job DescriptionJob Description

We are seeking a dynamic and experienced General Manager to lead the team of a Casual Steakhouse. In this role, you will be responsible for managing all aspects of the restaurant's operations, ensuring customer satisfaction, and driving profitability.

Responsibilities:

• Operational Excellence: Oversee the day-to-day operations of the restaurant, including but not limited to, food preparation, service, cleanliness, and overall guest experience. Ensure compliance with health and safety regulations, company policies, and industry standards.
• Team Leadership: Recruit, train, and develop a high-performing team of restaurant staff. Provide ongoing coaching and performance feedback to motivate and inspire team members to deliver exceptional service. Foster a positive work environment that encourages collaboration, teamwork, and personal growth.
• Customer Service: Set a high standard for customer service and lead by example. Interact with guests to ensure their satisfaction, promptly address any concerns or complaints, and exceed their expectations. Cultivate a culture of hospitality and ensure a welcoming and enjoyable dining experience for all patrons.
• Financial Management: Monitor and analyze key financial metrics, including sales, costs, and profitability. Develop and implement strategies to maximize revenue, control expenses, and achieve financial targets. Responsible for inventory management, purchasing, and cost control initiatives.
• Quality Control: Ensure consistent food quality, presentation, and adherence to recipes and standards. Conduct regular food safety and quality inspections.
• Staff Training and Development: Implement comprehensive training programs to ensure that all employees are properly trained on service standards, menu knowledge, and operational procedures. Foster a culture of continuous learning and professional development.

Job Benefits:

• Competitive salary
• Direct Deposit
• 401K
• Comprehensive Health benefits
• Paid time off (PTO)
• Excellent room for growth and advancement
• Employee Discounts

Requirements:

• Minimum five (5) years experience as a General Manager or Managing Partner in a high-volume, full-service setting
• Strong leadership and management skills with the ability to motivate and inspire a diverse team.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Excellent customer service and interpersonal skills.
• Solid understanding of financial management, budgeting, and cost control principles.
• Exceptional problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Familiarity with restaurant management software and point-of-sale (POS) systems.
• Flexibility to work evenings, weekends, and holidays as needed.

If you are a results-driven leader with a passion for the restaurant industry and a track record of success, we would like to hear from you.

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