Restaurant Food Server

Hilton New Orleans Airport; Kenner (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Restaurant Food Server to join their team. In this entry-level role, you will be the face of the dining experience, ensuring that guests receive exceptional service from order-taking to delivery. Your responsibilities will include maintaining cleanliness, managing orders through a POS system, and ensuring guest satisfaction. This is a fantastic opportunity to grow your skills in a vibrant environment and be part of a dynamic team that values customer service and teamwork. If you are passionate about hospitality and eager to make a lasting impression, we encourage you to apply.

Qualifications

• Basic knowledge of food and beverage service standards and etiquette.
• 6 months to 1 year of serving experience is preferred.

Responsibilities

• Service of food and beverage in a friendly and professional manner.
• Input orders into POS system and communicate with kitchen.

Skills

Food and Beverage Service Knowledge

English Proficiency

POS System Proficiency

Customer Service Skills

Education

High School Diploma

Tools

POS System

Job description

Join to apply for the Restaurant Food Server role at Hilton New Orleans Airport

Principle Responsibilities & Position Purpose

Service of food and/or beverage, including order-taking and delivery, in a friendly, courteous, helpful, timely, and professional manner to ensure high guest satisfaction.

Essential Functions

1. Check station before, during, and after shift for proper setup and cleanliness.
2. Greet guests courteously and explain specials/promotions.
3. Record and repeat guest orders for accuracy.
4. Input orders into POS system and communicate with kitchen.
5. Retrieve, confirm, and deliver orders with condiments, adhering to liquor regulations.
6. Replenish beverages and check guest satisfaction.
7. Market and serve desserts or specialty coffees upon request.
8. Present check and process payment according to hotel procedures.

Supportive Functions

Perform cleaning, reset tables, replenish condiments, answer calls, handle guest requests, and attend meetings as needed.

Knowledge, Skills, and Abilities

• Basic knowledge of food/beverage service, standards, and etiquette.
• Understanding of menu items, table settings, and serviceware.
• English proficiency for communication and order recording.
• Ability to lift up to 40 lbs. and operate relevant equipment.
• Proficiency with POS systems.

Qualifications

High school diploma or equivalent preferred. 6 months to 1 year serving experience preferred. Must obtain Louisiana Responsible Vendor Permit.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitality