Restaurant Food Runner

Loews Hotels & Co; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

Paid Sick Days

Vacation

Job summary

Loews Hotels & Co in New Orleans is seeking a Restaurant Food Runner to help deliver meals from kitchen to guests with accuracy and care. You will support front- and back-of-house teams, ensuring smooth service and polished dining experiences.

Qualifications include high school diploma or equivalent, excellent communication, and the ability to work in a fast-paced environment. Prior hospitality experience is a plus and team collaboration is essential.

Qualifications

• Must be able to lift and carry heavy trays and navigate crowded spaces.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver food from kitchen to guests in a timely, organized manner.
• Ensure accuracy of orders and proper presentation before delivery.
• Communicate timing, modifications, and requests to servers.

Skills

Fast paced

Excellent communication

Teamwork

Detail oriented

Reliable

Education

High School Diploma or equivalent

Job description

Loews New Orleans Hotel offers careers in the city’s Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits
• retirement benefits
• Paid Sick Days
• Vacation
• Holidays & Paid Bereavement
• Training & Development opportunities
• career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates
• other discounts
• perks and more
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Complimentary parking
• Benefits are subject to eligibility and may vary by position

What We’re Looking For

The Restaurant Food Runner ensures timely, accurate delivery of menu items from the kitchen to guests, helping to maintain smooth service and clear communication between front- and back-of-house teams. This role is key to providing an organized, polished dining experience.

Who You Are

• Fast, efficient, and able to navigate a busy dining room
• Detail-focused with strong communication skills
• Team-oriented and calm under pressure
• Reliable and committed to accuracy and presentation
• Guest-centered with a friendly, professional demeanor
• Veterans and military spouses are encouraged to apply

What You Will Do

• Deliver food from the kitchen to guests in an efficient, organized manner
• Ensure accuracy of orders and proper presentation before delivery
• Communicate course timing, modifications, and special requests to servers
• Assist in clearing and resetting tables between courses or after guests leave
• Support servers by restocking plates, silverware, and service items
• Maintain cleanliness of expo lines, food stations, and service areas
• Assist with running beverages as needed
• Answer basic guest questions or direct them to servers
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include

• Required: Ability to lift and carry heavy trays and navigate crowded spaces
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment
• Preferred: Prior restaurant or hospitality experience
• High School Diploma or equivalent

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.