Restaurant Floor Manager - Sailing Center

Cleveland Metroparks; Cleveland (OH); Hybrid; USD 45,000 - 56,000; Full time

Job summary

Cleveland Metroparks operates a new Patrick S. Parker Community Sailing Center venue and is seeking a Restaurant Floor Manager to oversee front-of-house operations. The role includes staffing, guest experience, event coordination, and supporting the General Manager with special projects.

The position requires a Bachelor’s degree in relevant field, 2+ years in food service or management, and a valid driver’s license. Expect varied work days, evenings, weekends, and holidays.

Qualifications

• Bachelor’s degree in restaurant management, hospitality, or related field.
• Minimum two years in food service or management; supervisory experience required.
• Valid driver’s license; Food Protection Manager Certification preferred.

Responsibilities

• Hire, supervise, train, schedule, and evaluate front-of-house staff.
• Ensure guest experience, resolve concerns, support events.
• Oversee daily service operations, training, and appearance.
• Perform administrative tasks: reports, cash-outs, deposits, Micros data.
• Assist GM with operational needs and special projects.
• Support event and party planning and staffing.

Skills

Interpersonal skills

Leadership

Communication

Problem solving

Time management

Microsoft Office

Education

Bachelor’s Degree in restaurant management, hospitality, or a related field

Tools

Micros system

Job description

Restaurant Floor Manager - Sailing Center

#26351

Work Days

Varies

Position Type

Full-Time

Wage

$45,196 - $56,495 annually (Internal equity considerations and the average salary of the peer range will be reviewed/considered before making a final offer)

Job Description

Cleveland Metroparks is seeking a Restaurant Floor Manager to serve as part of the opening team at the new Patrick S. Parker Community Sailing Center at E. 55th Street Marina. The Floor Manager plays a central role in creating an exceptional dining experience for every guest. This position oversees daily front-of-house operations, ensuring servers, hosts, and bussers are well-trained, knowledgeable, punctual, and prepared to deliver outstanding service. A successful Floor Manager brings a personable and positive attitude to the team, demonstrates strong accountability, and adapts seamlessly to the fast-paced, ever-changing restaurant environment.

Key Responsibilities:

• Hire, supervise, train, schedule, and evaluate front-of-house seasonal staff; provide constructive feedback to support growth and ensure alignment with policies.
• Ensure a positive guest experience, resolve concerns, answer questions, and support event promotion.
• Oversee daily service operations, ensuring proper guest greeting, order accuracy, staff appearance, and completion of side work.
• Provide hands-on support on the dining room floor, including expo duties, running food, bussing tables, delivering drinks, and seating guests.
• Perform administrative tasks such as running reports, managing cash-outs and deposits, maintaining petty cash, processing invoices, and updating Micros system data.
• Assist the General Manager with operational needs and special projects.
• Support event and party planning, including menu coordination, seating arrangements, scheduling, and staffing.

Requirements

Education and Experience:

• Bachelor’s Degree in restaurant management, hospitality, or a related field preferred.
• Minimum two years of experience in food service, customer service, or management. Prior supervisory experience is required.
• Equivalent combinations of education, training, and experience may be considered.

Qualifications:

• Must possess a valid driver’s license.
• Strong interpersonal skills with the ability to build and maintain positive working relationships with staff, guests, and stakeholders.
• Demonstrated leadership abilities, including problem solving, decision making, and managing multiple priorities.
• Ability to maintain a valid Food Protection Manager Certification.
• Highly organized with strong attention to detail and accuracy.
• Ability to collaborate effectively and work cooperatively with others.
• Clear, concise verbal and written communication skills.
• Proficiency in Microsoft Office programs.
• Professional maturity, discretion, and the ability to handle confidential information.
• Ability to work independently, take initiative, and adapt to changing needs.

Work Days: Schedule varies, including days, evenings, weekends, and holidays, to meet the operational needs of the restaurant

It is the policy of Cleveland Metroparks to ensure equal employment, promotional and working condition opportunity without discrimination or harassment on the basis of age, color, gender, gender identity or expression, genetic information, mental or physical disability, military status, national origin, pregnancy, race, religion, sexual orientation, veteran status, or any other characteristic protected by law. We endeavor to make this site accessible to users. If you need assistance completing the application process, please contact us at [e-mail] .