Restaurant Floor Manager - Martha's Vineyard, MA

Collared Martin Hospitality; Edgartown (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Collared Martin Hospitality in Edgartown, MA seeks a passionate F&B Floor Manager to lead daily restaurant operations, maximize revenue, and train staff. You will collaborate with the F&B Director on strategies, manage scheduling, inventory, and vendor relations, and ensure excellent guest experiences from pre-arrival to departure.

The role requires 2–5+ years in upscale hospitality, open evenings and weekends, strong leadership, and ServSafe & TiPS certifications.

Qualifications

• 2-5+ years of hospitality experience in upscale full-service settings.
• Open availability including evenings, weekends and holidays.
• Flexibility and willingness to adapt to ongoing changes.
• Ability to inspire, motivate and develop employees.
• Proficient verbal and written communication with guests and staff.

Responsibilities

• Oversee daily restaurant operations under F&B Director guidance.
• Develop and manage staff schedules; approve timesheets.
• Assist with inventory and purchasing to meet financial targets.
• Manage vendor lists and ordering guides; keep updated.
• Lead service on the floor and coach staff during shifts.
• Maintain high service standards and guest experience from arrival to departure.
• Coordinate culinary programming and staff menu training as needed.
• Leverage technology to streamline administrative tasks.
• Monitor safety, sanitation and alcohol service guidelines.
• Respond to guest complaints professionally and promptly.
• Troubleshoot maintenance with Engineering and hotel leadership.
• Ensure accurate reservation management to maximize revenue.

Skills

Leadership

Team management

Scheduling

Communication

Problem solving

Tools

Scheduling software

Apple ecosystem

Job description

Brief Description
POSITION SUMMARY
The F&B Floor Manager has a passion for all things food and beverage and is responsible for maximizing budgeted revenue. This position reports to the F&B Director. This key leadership role will oversee daily operations of the restaurant including but not limited to: inventory and labor management, staff training and development, and all F&B related technology platforms. The F&B Manager is a passionate leader who thrives in a fast-paced environment and enjoys creating memorable guest experiences.
LOCATION: Edgartown, MA
Primary Responsibilities/Essential Functions

• Actively participates in the development and implementation of strategies to maximize the budget in collaboration with the Director.
• Creates and manages scheduling, approving timesheets for all departments including the culinary team.
• Assists with inventory ordering and management, ensuring best possible prices and purchasing decisions are taken into account to meet financial targets.
• Manages vendor list and ordering guides, ensuring all are updated regularly.
• Actively participates in running service, touching tables and coaching staff.
• Leads in a positive fashion while multitasking and prioritizing workloads.
• Conducts ongoing training and development with a focus on food, beverage, service and hospitality.
• Assists with culinary programming including menu development, menu updates and coordinating staff menu training.
• Leverages technology to manage administrative tasks.
• Assists with managing reservation books to maximize revenue.
• Oversees the consistent delivery of an unparalleled guest ambiance and experience from pre-arrival to departure.
• Maintains high standards of professionalism including: restaurant image, cleanliness, proper uniforms, and appearance standards.
• Responds in a professional and timely manner to guest complaints and issues to resolve them.
• Troubleshoots maintenance and repairs in collaboration with Engineering and the Hotel GM and F&B Director.
• Oversees safety, sanitation and proper alcohol service guidelines are adhered to.

Requirements
QUALIFICATIONS

• 2-5+ years of hospitality experience in upscale full-service restaurants.
• Open availability including evenings, weekends and holidays.
• Flexibility and willingness to adapt to ongoing changes.
• Ability to inspire, motivate and develop employees.
• Ability to identify problems and solve them.
• Professional and confident verbal and written communication with guests, employees and ownership.
• ServSafe and TiPs certified (or equivalent).
• Clear understanding of the English language (verbal and written).
• Experience working with various scheduling, administrative, technology systems and their integrations.
• Familiarity with Apple products and applications.

Summary
ABOUT COLLARED MARTIN HOSPITALITY
Established in January 2025, Collared Martin Hospitality operates the Faraway brand, along with a collection of independent lifestyle & luxury boutique hotels, restaurants, and cocktail clubs. Currently, we operate across Blue Flag Capital's award-winning portfolio of more than $1 billion of hospitality real estate assets. We value the power of genuine, personal relationships, inspired by the Collared Martin’s symbolism of exploration, loyalty, and homecoming. Our commitment to infusing soul back into hospitality and creating a culture rooted in profound attention to detail and local authenticity ensures that every interaction is an opportunity to connect and inspire. We pride ourselves in making each property a destination that resonates with its setting, where the experience itself becomes the true souvenir.