Restaurant Floor Leader - Guest Experience & F&B Ops

XANTERRA TRAVEL COLLECTION; Williams (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Event tickets

Employee discounts

Job summary

Grand Canyon Railway and Hotel in Williams, AZ, part of Xanterra Travel Collection, is seeking an experienced restaurant operations supervisor under the Restaurant Manager. You will assist in supervising daily restaurant and pub operations, ensuring guest service excellence, cleanliness, and compliance with health and safety standards.

You will also support with administrative duties including Kronos logins, invoice logging, and tracking uniform usage, while coordinating staff training and

Qualifications

• Three (3) years of previous food service management experience with a thorough knowledge of the food and beverage industry.
• Proficient in Microsoft Office software programs (Word and Excel) to communicate effectively; to approve Kronos and enter comps and voids when necessary.
• Bi-lingual (English/Spanish) language skills is preferred.
• A degree in hotel/restaurant management is desirable.

Responsibilities

• Fully understand and support Xanterra's Mission Statement culteral pillars, Community commitment, and Core Values.
• Responsible for assisting in overseeing the daily operation of the Fred Harvey Restaurant and Spenser’s Pub to maximize profitability, minimize legal liability, and conform to the regulations of Coconino Health Department and Arizona Liquor Laws.
• Responsible for effective enforcement of all Xanterra and Grand Canyon Railway food and beverage hospitality standards, procedures, policies, and environmental programs.
• Responsible for compliance with all health and safety regulations and enforcing sanitary practices for food handling, general cleanliness, and maintenance of dining and food service areas. Responsible for reporting all maintenance repair requests promptly.
• Support F&B Corporate Xanterra University, TIPS & Serv-Safe classes by scheduling staff and assisting in conducting assigned classes. Review tracking of front-of-house (FOH) staff to comply with TIPS and Arizona Liquor Law.

Skills

Microsoft Office

Bilingual English/Spanish

Kronos

Education

Hotel/Restaurant management degree (desirable)

Tools

Kronos

Excel

Word

Job description

Grand Canyon Railway and Hotel in Williams, AZ, part of Xanterra Travel Collection, is seeking an experienced restaurant operations supervisor under the Restaurant Manager. You will assist in supervising daily restaurant and pub operations, ensuring guest service excellence, cleanliness, and compliance with health and safety standards.

You will also support with administrative duties including Kronos logins, invoice logging, and tracking uniform usage, while coordinating staff training and