Restaurant Crew Member Counter Service

Kernel Foods; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at NYC's newest sandwich shop as a Full-Time Crew Member. Get ready to engage with customers while preparing exquisite sandwiches under the guidance of skilled chefs. This role promises professional growth in a supportive environment dedicated to culinary excellence.

Benefits

Health & dental insurance (eligibility after 90 days)

Paid time off (eligibility after 90 days)

Meal stipend during shifts

Employee referral bonuses

Qualifications

• 1+ year of experience in food service preferred.
• Strong English language skills required.
• 18+ years old and able to work in a team.

Responsibilities

• Prepare and assemble sandwiches at makeline stations.
• Greet guests and take orders using the POS system.
• Maintain cleanliness and follow food safety protocols.

Skills

Communication

Dependability

Customer Service

Education

NYC Food Protection Certificate

Food Handlers Certificate

Tools

POS system

Kitchen equipment

Job description

Join the Team Behind NYC’s Most Talked-About New Sandwich Shop

Full-Time Crew Member | New York City

About Counter Service Counter Service is a bold new restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with James Beard Award-winning Chef Andrew Black. We’re redefining what fast casual can be — serving precision-crafted sandwiches made with care, technique, and real culinary intent.

The Infatuation says we might have the best sandwich in NYC. We say: we're just getting started.

The Opportunity

We’re hiring full-time Crew Members to join a hands-on, high-performance team that’s as passionate about service as it is about food.

This role is:

Part cooking, part customer service, 100% team-driven

Ideal for people who are curious, dependable, quick to learn, and love working with great people

A chance to grow your skills in a chef-led kitchen with a culture of excellence, kindness, and support

“Every day I’m grateful to be a part of a team like this.” – Recently promoted team member

What You'll Do

You’ll work across several key areas of the restaurant, including:

Food Preparation & Service

Prepare, assemble, and finish sandwiches at makeline stations

Operate a panini press, toaster, and other kitchen equipment with precision

Follow recipes and plating standards with consistency and care

Guest Experience & Service

Greet guests and take orders using the point-of-sale (POS) system

Bag and check orders for completeness, accuracy, and quality

Engage guests with warmth, clarity, and professionalism

Teamwork & Operations

Work side-by-side with teammates to keep service smooth during peak times

Maintain cleanliness and follow all food safety protocols

Move efficiently in a fast-paced environment while staying focused and calm

Who You Are

18+ years old and excited to work as part of a high-performance team

1+ year of experience in food service (strongly preferred)

A strong communicator with solid English language skills

Dependable, punctual, and energized by a job well done

Comfortable with restaurant tech (POS, KDS, etc.)

Must have valid NYC Food Protection Certificate and Food Handlers Certificate

Why Work With Us?

Competitive hourly pay + weekly paychecks

Health & dental insurance (eligibility after 90 days)

Paid time off (eligibility after 90 days)

Meal stipend during shifts

Employee referral bonuses

Real opportunities for career growth in a company that promotes from within

A chance to learn from classically trained chefs and build foundational food skills

Shifts & Locations

Sample Shifts (subject to change):

First shift: 6 AM – 4 PM

Second shift: 10 AM – 8 PM

Currently hiring for NYC locations:

54 West 14th Street

315 Park Avenue South

Ready to Apply?

If you're ready to be part of something new — a chef-driven concept that values precision, teamwork, and hospitality — apply today. After applying, you’ll receive an email with next steps to schedule your interview.

Counter Service, a Kernel Foods Inc. brand, is proud to be an equal opportunity employer that values diversity and inclusion across our team and our communities.