Restaurant Crew Member – Counter Service

eatkernel; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at NYC’s newest sandwich shop, where your passion for food and service meets culinary excellence. As a full-time Crew Member, you'll prepare precision-crafted sandwiches, deliver warm guest experiences, and thrive in a chef-driven kitchen culture that values teamwork and growth.

Benefits

Competitive hourly pay

Health & dental insurance

Paid time off

Meal stipend during shifts

Real opportunities for career growth

Learn from classically trained chefs

Qualifications

• 1+ year of experience in food service strongly preferred.
• Strong communicator with solid English language skills.
• 18+ years old and excited to work as part of a high-performance team.

Responsibilities

• Prepare, assemble, and finish sandwiches at makeline stations.
• Greet guests and take orders using the POS system.
• Work side-by-side with teammates to maintain service during peak times.

Skills

Communication

Dependability

Teamwork

Education

NYC Food Protection Certificate

Food Handlers Certificate

Job description

Full Time • NYC - Park Avenue South

Join the Team Behind NYC’s Most Talked-About New Sandwich Shop

Full-Time Crew Member | New York City

About Counter Service
Counter Service is a bold new restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with James Beard Award-winning Chef Andrew Black. We’re redefining what fast casual can be — serving precision-crafted sandwiches made with care, technique, and real culinary intent.

The Infatuation says we might have the best sandwich in NYC. We say: we're just getting started.

The Opportunity

We’re hiring full-time Crew Members to join a hands-on, high-performance team that’s as passionate about service as it is about food.

This role is:

• Part cooking, part customer service, 100% team-driven
• Ideal for people who are curious, dependable, quick to learn, and love working with great people
• A chance to grow your skills in a chef-led kitchen with a culture of excellence, kindness, and support

“Every day I’m grateful to be a part of a team like this.”
– Recently promoted team member

What You'll Do

You’ll work across several key areas of the restaurant, including:

Food Preparation & Service

• Prepare, assemble, and finish sandwiches at makeline stations
• Operate a panini press, toaster, and other kitchen equipment with precision
• Follow recipes and plating standards with consistency and care

Guest Experience & Service

• Greet guests and take orders using the point-of-sale (POS) system
• Bag and check orders for completeness, accuracy, and quality
• Engage guests with warmth, clarity, and professionalism

Teamwork & Operations

• Work side-by-side with teammates to keep service smooth during peak times
• Maintain cleanliness and follow all food safety protocols
• Move efficiently in a fast-paced environment while staying focused and calm

Who You Are

• 18+ years old and excited to work as part of a high-performance team
• 1+ year of experience in food service (strongly preferred)
• A strong communicator with solid English language skills
• Dependable, punctual, and energized by a job well done
• Comfortable with restaurant tech (POS, KDS, etc.)
• Must have valid NYC Food Protection Certificate and Food Handlers Certificate

Why Work With Us?

• Competitive hourly pay + weekly paychecks
• Health & dental insurance (eligibility after 90 days)
• Paid time off (eligibility after 90 days)
• Meal stipend during shifts
• Real opportunities for career growth in a company that promotes from within
• A chance to learn from classically trained chefs and build foundational food skills

Shifts & Locations

Sample Shifts (subject to change):

• First shift: 6 AM – 4 PM
• Second shift: 10 AM – 8 PM

Currently hiring for NYC locations:

• 54 West 14th Street
• 315 Park Avenue South

Ready to Apply?

If you're ready to be part of something new — a chef-driven concept that values precision, teamwork, and hospitality — apply today. After applying, you’ll receive an email with next steps to schedule your interview.

Counter Service, a Kernel Foods Inc. brand, is proud to be an equal opportunity employer that values diversity and inclusion across our team and our communities.

Compensation: $20.00 - $25.00 per hour

At Kernel, we’re building the restaurant of the future. Marrying daily preparation of fresh, real food, elevated culinary talent, and the support of intelligent technology systems.

Today’s restaurants face tough choices: balancing quality, consistency, and cost while navigating thin margins and high turnover. These challenges force trade-offs that diminish the customer experience and, often, the wholesome quality of the food we eat.

We’re building a better way forward—one where these compromises are a thing of the past. The restaurant of the future embodies the craft of traditional cooking enabled by the technology of the future: whole ingredients, served fresh by virtue of a streamlined kitchen network, complex recipes made consistently thanks to automated kitchen technology, and the warmth of classic hospitality revived by an innovative labor model.

The result? Better food and better service—made faster and more accessible. At Kernel, we’re not just imagining this future—we’re making it happen.

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