Restaurant Cashier

Mia's Table; Katy (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Mia's Table in Katy, TX is seeking an energetic cashier who can handle payments accurately and deliver outstanding guest service. You will greet customers, take orders, and provide information on menu items and promotions.

Responsibilities include operating the POS, upselling, balancing cash, and maintaining an organized, sanitary cashier area. The role requires teamwork, reliability, and the ability to work evenings, weekends, and holidays.

Qualifications

• Must be 18 years or older.
• Prior cashier or customer service experience preferred but not required.
• Fluent English and strong communication skills.
• Able to handle cash accurately and use a POS system.
• Ability to multitask in a fast-paced restaurant setting.
• Knowledge of food and restaurant operations is a plus.
• Food Handler Certification and TABC certification required.

Responsibilities

• Operate the cash register and process cash and electronic payments accurately.
• Greet customers and provide information about menu items, promos, and specials.
• Take orders in person or by phone and enter them into the POS system.
• Upsell beverages, desserts, or add-ons to enhance guest experience.
• Balance cash at start and end of shift and maintain a clean register area.
• Maintain cleanliness of cashier station and restock supplies as needed.
• Collaborate with servers, kitchen staff, and management for smooth service.
• Know menu items, daily specials, and restaurant policies to assist customers.

Skills

Fluent English

Cash handling

Customer service

Teamwork

Attention to detail

Basic math

Flexible hours

Food Handler Certification

Job description

Join Our Team of Passionate Food Enthusiasts at Mia's Table!

Are you looking for a vibrant and dynamic work environment where your love for food can truly shine?

Look no further than Mia's Table! With our exceptional culinary creations and warm hospitality, we bring a unique and unforgettable dining experience to our valued customers.

We believe that our team is the heart and soul of Mia's Table. We are currently seeking passionate individuals who share our dedication to excellence, exceptional customer service, and a genuine love for food.

As a cashier at Mia's Table, your primary responsibility is to ensure smooth and efficient payment transactions for customers while providing excellent customer service.

Your key duties and responsibilities include:

• Operating the cash register: Accurately and efficiently handling cash and electronic transactions, including scanning items, totaling bills, processing credit card payments, and providing change to customers.
• Customer service: Greeting customers, assisting with inquiries, and providing information about menu items, promotions, and special offers. Addressing customer concerns or issues and escalating them to the appropriate Manager or Lead when necessary.
• Order processing: Taking orders from customers, either in person or over the phone, and accurately entering them into the point-of-sale system. Ensuring all items are charged appropriately and accurately.
• Upselling: Actively promoting and upselling additional food items, beverages, or desserts to increase sales and enhance the customer experience.
• Cash management: Balancing the cash register at the start and end of each shift to ensure accurate accounting of sales and cash drawer. Following cash handling procedures and maintaining a secure and organized cash register area.
• Maintaining cleanliness: Ensuring the cashier station is clean, organized, and well-stocked with necessary supplies like receipts, bags, and promotional materials. Cleaning and sanitizing the counter area regularly.
• Teamwork and collaboration: Collaborating with other members of the restaurant staff, including servers, kitchen staff, and management, to ensure efficient operations and seamless customer service.
• Knowledge of menu and policies: Familiarizing yourself with Mia's Table menu offerings, daily specials, and restaurant policies to address customer inquiries accurately and provide suggestions or recommendations.
• Follow health and safety regulations: Adhering to food safety guidelines and maintaining a clean and safe working environment. Reporting any incidents, accidents, or health and safety concerns to the appropriate supervisor.

Qualifications and Skills:

• Must be 18 years of age.
• Previous experience as a cashier or in a customer service role is preferred but not always required.
• Fluent English
• Excellent customer service and communication skills.
• Basic math skills and the ability to handle cash transactions accurately.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficient in operating a cash register and handling electronic payment systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of food and restaurant industry is a plus.
• Physical stamina to stand for extended periods and perform repetitive tasks.
• Reliable, punctual, and committed to providing exceptional service to customers.
• Food Handler and TABC Certifications required.