Restaurant Captain & Assistant Manager — Honolulu

Socket.dev; Honolulu (HI); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Employee meals and discounts

Career growth and development

Job summary

Supreme Dumplings in Honolulu, HI is seeking a Restaurant Captain (Assistant Manager) to support the General Manager in daily operations, uphold SOPs, train the team, and ensure guests receive exceptional service. You will lead by example, energize the staff, manage schedules, monitor quality and costs, handle guest concerns, and participate in opening preparations with Seattle training sessions.

This role offers growth opportunities, a comprehensive benefits package, and a pathway to regional

Qualifications

• Minimum 2 years of experience in customer service, food service, or a related field.
• High school diploma or GED required.
• Valid food handler’s permit (or willingness to obtain one).
• Alcohol server permit preferred.

Responsibilities

• Greet and assist guests with a friendly and professional demeanor; respond appropriately to feedback and concerns.
• Train team members and uphold company standards in food preparation, service, and cleanliness.
• Monitor food quality and manage food cost controls.
• Communicate daily goals and support team members during busy shifts.
• Coordinate schedules, cleaning checklists, inventory, and supply orders.
• Resolve operational issues promptly, including guest concerns and training gaps.
• Clearly communicate procedures, standards, and expectations.
• Lead training across all stations using hands-on guidance and the learning management system.
• Learn basic maintenance of kitchen equipment.
• Conduct daily quality checks to ensure consistency and high standards.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Communication

Training

Team development

Attention to detail

Problem solving

Stamina

Education

High school diploma or GED

Job description

Supreme Dumplings in Honolulu, HI is seeking a Restaurant Captain (Assistant Manager) to support the General Manager in daily operations, uphold SOPs, train the team, and ensure guests receive exceptional service. You will lead by example, energize the staff, manage schedules, monitor quality and costs, handle guest concerns, and participate in opening preparations with Seattle training sessions.

This role offers growth opportunities, a comprehensive benefits package, and a pathway to regional