Restaurant & Bar Supervisor — Lead a Fast-Paced Team

The Ghoman Group; Hoffman Estates (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Chicago Marriott Northwest in Hoffman Estates, IL is seeking a Restaurant/Bar Supervisor to support daily restaurant and bar operations. The ideal candidate has prior restaurant, bar, or hotel food and beverage experience and strong leadership and guest service skills.

The role includes supervising front-of-house staff, ensuring service standards, and collaborating with kitchen and bar teams to deliver efficient service. Immediate joining and a competitive hourly pay rate apply.

Qualifications

• Previous experience in restaurant, bar, or hotel food and beverage operations preferred.
• Prior supervisory or team-lead experience is an advantage.
• Strong knowledge of restaurant and bar service operations.
• Excellent verbal communication and interpersonal skills.
• Ability to lead, motivate, and coordinate a team.
• Strong customer service and problem-solving abilities.
• Familiarity with POS systems, cash handling, and restaurant procedures.
• Ability to work in a fast-paced environment and handle multiple responsibilities.
• Flexible availability to work evenings, weekends, and holidays as required.
• High school diploma or equivalent preferred.

Responsibilities

• Supervise daily restaurant and bar activities to ensure efficient operations.
• Monitor dining and bar service to maintain high standards of quality and hospitality.
• Ensure proper opening, closing, and shift handover procedures.
• Monitor restaurant cleanliness, organization, and overall appearance.
• Assist the management team with daily operational requirements.
• Supervise and coordinate the activities of restaurant and bar staff.
• Assign daily duties and ensure employees complete their responsibilities.
• Assist with training, coaching, and onboarding new employees.
• Prepare or assist with employee schedules as needed.
• Motivate team members and promote a positive working environment.
• Report employee performance or operational concerns to management.
• Ensure guests receive friendly, attentive, and professional service.
• Welcome guests and assist with seating and service-related requests.
• Handle guest complaints and resolve concerns promptly.
• Monitor guest satisfaction and communicate feedback to management.
• Ensure service standards are consistently maintained.
• Coordinate with kitchen and bar teams to ensure timely food and beverage service.
• Monitor food presentation, beverage quality, and order accuracy.
• Assist with inventory checks, stock replenishment, and product rotation.
• Help minimize food waste and maintain proper portion control.
• Ensure responsible alcohol service and compliance with applicable regulations.
• Monitor POS transactions and ensure accurate billing.
• Assist with cash handling and shift-end reconciliation.
• Maintain daily operational records and shift reports.
• Report inventory shortages and maintenance concerns to management.
• Support the Restaurant Manager in meeting operational and sales goals.
• Maintain cleanliness and sanitation throughout restaurant and bar areas.
• Ensure employees follow food safety and workplace safety procedures.
• Monitor compliance with company policies and operational standards.
• Promote responsible alcohol service and a safe environment for guests and employees.

Skills

Restaurant operations

Supervisory experience

Customer service

Communication

Cash handling

POS knowledge

Team leadership

Food and beverage service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Chicago Marriott Northwest in Hoffman Estates, IL is seeking a Restaurant/Bar Supervisor to support daily restaurant and bar operations. The ideal candidate has prior restaurant, bar, or hotel food and beverage experience and strong leadership and guest service skills.

The role includes supervising front-of-house staff, ensuring service standards, and collaborating with kitchen and bar teams to deliver efficient service. Immediate joining and a competitive hourly pay rate apply.