Restaurant Associate Manager

Fazoli's; Mansfield (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Fazoli's is seeking an Associate Manager to partner with the General Manager and team to drive restaurant success and guest experience.

You will develop to become a future General Manager by leading staffing, training, and daily operations with integrity, people-first service, and a strong sense of business acumen and competitive spirit. This role emphasizes guest service, standards, and team performance to achieve store goals.

Qualifications

• Leadership to recruit, train, develop, and retain a high-performance team.
• Integrity: uphold Fazoli’s standards and treat guests and colleagues with respect.
• Business acumen: manage day-to-day operations, sales drivers, and costs.
• Competitive spirit: strive for excellence and continuous improvement.

Responsibilities

• Lead and develop a high-performing team to deliver GREAT GUEST SERVICE.
• Apply Fazoli’s policies and standards to run operations with integrity.
• Own store performance through guest service, sales-building, and cost controls.
• Cultivate teamwork and a competitive drive to pursue excellence daily.

Skills

Leadership

Integrity

Business Acumen

Competitive Spirit

Job description

Why Are We Here?

At Fazoli’s, our purpose is “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter - a little better - than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!

What Do We Do?

Role

As Associate Manager, you will work closely with your General Manager and Team to ensure the success of your Fazoli’s Restaurant. In this role you are preparing for, and developing to become, a future General Manger. In order to fulfill this important role successfully you will need the following:

• Leadership: The ability to recruit, select, hire, train, develop and retain a high performance team of best-in-class Associates. Great Associates led by passionate, service-oriented leaders help us ensure one of our core values is delivered every day to every Guest: “GREAT GUEST SERVICE is what we do.”, Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli’s, no matter what, “PEOPLE come first.”
• Integrity: The ability to leverage Fazoli’s policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything” is one of our core values.
• Business Acumen: Your previous experience managing a $1MM+ business will be invaluable to you as you face the day-to-day challenges of restaurant operations, including Guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance, to name a few! But you can’t do it all alone; you need a great support team behind you. Around here, “TEAMWORK makes the difference.”
• Competitive Spirit: The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our “PURSUIT OF EXCELLENCE is never-ending.”