Restaurant Assistant Manager - Sportsbook Restaurant

L'Auberge Baton Rouge; Baton Rouge (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

PENN Entertainment, operating at L'Auberge Baton Rouge, is seeking hospitality professionals to support our Food & Beverage operations on a fast-paced, shift-based schedule. You will help train and supervise staff, deliver high-quality guest experiences, and uphold our sanitation and safety standards across the outlet.

Candidates must be at least 21, able to obtain an alcohol service certification, and bring about one year of related experience.

Qualifications

• Must be at least 21 years of age.
• Must be able to obtain and maintain responsible alcohol service certification.
• These skills and abilities are typically acquired through at least 1-year experience directly related to the accountabilities specified.

Responsibilities

• Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.
• Assisting in managing overall Food & Beverage preparations creating a differentiated service experience and ensuring optimum performance of all.
• Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications and share responsibility of overall outlet budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions
• Achieving desired results through staff development and training programs, established methods, procedures, and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation, and analysis. Makes changes if necessary, to achieve results
• Responds to guest needs and reports problems to Manager.
• Assists Restaurant Manager with administrative duties, as assigned.
• Assists in conducting pre-shift meetings to relay pertinent information on assigned shift.
• Assists in cleaning and reset of F&B Outlet as necessary during assigned shift.
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)
• Ensuring regulatory, internal controls and policy and procedure compliance
• Establishing and implementing sequence of service to ensure consistent high quality service standards are maintained
• Assisting with management accountability for all team members for day to day and long-term operations to include hiring, training, and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
• Scheduling (planning, assigning, and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours
• Act as a role model to other employees and always presents oneself as a credit to Company and encourages others to do the same
• Maintains strict confidentiality in all departmental and company matters.

Skills

21+ age

Alcohol service certification

1 year related experience

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Assists in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.
• Assisting in managing overall Food & Beverage preparations creating a differentiated service experience and ensuring optimum performance of all
• Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications and share responsibility of overall outlet budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions
• Achieving desired results through staff development and training programs, established methods, procedures, and guidelines to maintain desired standards, and high-quality service. Then, monitors results through inspection, evaluation, and analysis. Makes changes if necessary, to achieve results
• Responds to guest needs and reports problems to Manager.
• Assists Restaurant Manager with administrative duties, as assigned.
• Assists in conducting pre-shift meetings to relay pertinent information on assigned shift.
• Assists in cleaning and reset of F&B Outlet as necessary during assigned shift.
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)
• Ensuring regulatory, internal controls and policy and procedure compliance
• Establishing and implementing sequence of service to ensure consistent high quality service standards are maintained
• Assisting with management accountability for all team members for day to day and long-term operations to include hiring, training, and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
• Scheduling (planning, assigning, and directing work) to meet business demands to ensure optimal operations and customer satisfaction during all business hours
• Act as a role model to other employees and always presents oneself as a credit to Company and encourages others to do the same
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

• Must be at least 21 years of age.
• Must be able to obtain and maintain responsible alcohol service certification.
• These skills and abilities are typically acquired through at least 1-year experience directly related to the accountabilities specified.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer