SOUS CHEF

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment is seeking a Culinary Supervisor at L'Auberge Lake Charles to lead kitchen staff, ensure quality and cost controls, and drive guest satisfaction. You will supervise daily operations, coordinate with the manager, and uphold health and safety standards in a fast-paced environment.

The role requires an AA in culinary, 2+ years culinary experience, and 1+ year supervisory experience, with excellent English communication and MS Office proficiency.

Qualifications

• Associate degree in culinary and at least 2 years of culinary experience.
• Minimum 1 year of supervisory experience required.
• Excellent written and verbal communication; fluent in English.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Maintain confidentiality and professionalism at all times.
• Ability to write reports and business correspondence.
• Ability to present information clearly to groups.
• Ability to work collaboratively with team members at all levels.
• Able to work all shifts, including nights, weekends and holidays.

Responsibilities

• Provide guidance and daily supervision to staff in the department.
• Support and monitor performance against goals and budgets.
• Coordinate scheduling with manager and ensure guest satisfaction.
• Produce menu items as listed and ensure kitchen readiness.
• Assist with cost control and inventory procedures.
• Promote superior customer service and comply with standards.
• Assist with administrative duties and attendance tracking.
• Maintain quality assurance and health department standards.
• Ensure regulatory compliance and report issues to management.
• Maintain confidentiality in all departmental matters.

Skills

Excellent communication

MS Office

Team collaboration

Public speaking

Problem solving

Customer service

Confidentiality

Report writing

Presentation skills

Numerical skills

Education

Associate degree in culinary

Tools

Microsoft Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Responsible for providing guidance and daily supervision to staff in the department.
• Supports and administers operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
• Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service.
• Responsible for supporting compliance to departmental budgets.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Assists with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.Assists Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.
• Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

• Associate degree (A.A.) in culinary or related field, and minimum two (2) years of culinary experience required; or equivalent combination of education and experience. Minimum one (1) year of previous supervisory experience required.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Must be proficient in Microsoft Office applications (Excel, Word, and Outlook).
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer