Restaurant Assistant Manager — Lead Service & Team

Applebee's Neighborhood Grill + Bar; Cleveland (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent restaurant franchise is seeking an Assistant Manager for their Cleveland location. This role involves overseeing daily operations, ensuring customer satisfaction, and fostering a positive work environment. The ideal candidate will have 2-3 years of management experience in the restaurant industry, strong leadership skills, and be ready to handle various tasks. This full-time position expects management of staff performance and customer relations, ensuring that guests have an outstanding experience every day.

Qualifications

• Must have at least 2-3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol Certifications are a plus.

Responsibilities

• Engage in all aspects of restaurant operations.
• Ensure timely, friendly service according to company guidelines.
• Handle guest complaints promptly.
• Schedule employees effectively to meet sales demands.
• Promote cleanliness and sanitation in the restaurant.
• Assess and provide feedback on employee performance.

Skills

Team leadership

Problem solving

Customer service

Communication

Education

2-3 years restaurant management experience

Serve Safe Food Certification

Serve Safe Alcohol Certification

Job description

A prominent restaurant franchise is seeking an Assistant Manager for their Cleveland location. This role involves overseeing daily operations, ensuring customer satisfaction, and fostering a positive work environment. The ideal candidate will have 2-3 years of management experience in the restaurant industry, strong leadership skills, and be ready to handle various tasks. This full-time position expects management of staff performance and customer relations, ensuring that guests have an outstanding experience every day.