Restaurant Assistant Manager

Socket.dev; Pontiac (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Socket.dev is seeking an Assistant General Manager (AGM) in Pontiac, Michigan to lead restaurant operations, focus on profitability, guest service, people development, and daily management. The AGM supports the Restaurant General Manager and directly oversees a team of 20–45 Hourly Shift Coordinators and Team Members, ensuring brand standards and timely service.

Responsibilities include inventory control, maintenance coordination, staff coaching, and adherence to cash handling procedures while

Qualifications

• Must be at least 18 years old.
• High school diploma or GED; two years of college preferred.
• 1–2 years of quick-service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and profitability.

Responsibilities

• Manage inventory costs and conduct regular inventory inspections.
• Place and receive inventory truck orders.
• Maintain and monitor restaurant assets; coordinate preventative maintenance with vendors.
• Ensure cash control and security procedures are followed.
• Motivate and direct team to deliver fast, friendly service in a clean facility.
• Coach Shift Coordinators and Team Members to raise performance.
• Direct the team for efficient preparation and prompt delivery within speed-of-service guidelines.
• Uphold operational and brand standards; perform Shift Coordinator duties when needed.

Skills

Guest service

People development

Operations management

Coaching & feedback

Leadership

P&L understanding

Education

High school diploma or GED

College coursework (2 years preferred)

Job description

Now Hiring: Assistant General Manager (AGM)

• Location: PONTIAC, Michigan

Position Overview

The Assistant General Manager (AGM) is the operations leader of the restaurant, focused on profitability, guest service, people development, and operations management. The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. The Assistant General Manager (AGM) operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20–45 employees).

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES

PROFITABILITY

• Manages inventory costs and maintains inventory by performing daily, weekly, and monthly inventory inspections.
• Places and receives inventory truck orders.
• Maintains and regularly monitors a list of all restaurant assets.
• Ensures preventative maintenance of restaurant facilities and equipment is completed in accordance with company standards, interacting with external vendors as required.
• Ensures that the restaurant follows all cash control and security procedures (e.g., safe counting, cash drawers).

GUEST

• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.

PEOPLE

• Provides coaching and feedback to Shift Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.

OPERATIONS

• Directs the restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
• Ensures that the restaurant upholds all operational and brand standards.
• Performs the duties of Hourly Shift Coordinator when necessary.

QUALIFICATIONS AND SKILLS

• Must be at least eighteen (18) years of age.
• High school diploma or GED required; two (2) years of college preferred.
• One (1) to two (2) years of previous quick-service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and management to influence profitability.