Restaurant Assistant General Manager: Service Leader

Pura Vida Miami Llc; Cambridge (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental &

PTO

Discounted Meals

401(k) Plan with Company Match

Job summary

Pura Vida Miami Llc, located at 95 Mt. Auburn St, Cambridge, MA, offers an Assistant General Manager role with a base pay of 65,000.00–75,000.00 per year and a monthly bonus structure.

The position requires strong leadership in a fast-paced restaurant setting and a focus on educating guests about healthy, nutrient-rich recipes. You will lead a team, ensure exceptional customer service, manage inventory and staffing, and uphold food safety standards while working closely with the General Manager

Qualifications

• Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.
• 2+ years of proven managerial experience in the hospitality and/or restaurant industry.
• High School Diploma or GED; 2 years of college preferred.

Responsibilities

• Lead by example with positivity and clear communication across the team.
• Deliver outstanding customer service and resolve issues professionally.
• Motivate and guide staff to deliver swift, friendly service in a clean, welcoming environment.
• Collaborate with the General Manager to manage inventory, labor, and procedures.
• Establish staffing plans to support volume fluctuations and ensure coverage.
• Uphold food safety regulations and sanitation standards.
• Support supervisory functions including hiring, promotions, and terminations.

Skills

Leadership

Communication

Problem solving

Organizational skills

Customer service

Education

High School Diploma or GED

2 years college preferred

Job description

Pura Vida Miami Llc, located at 95 Mt. Auburn St, Cambridge, MA, offers an Assistant General Manager role with a base pay of 65,000.00–75,000.00 per year and a monthly bonus structure.

The position requires strong leadership in a fast-paced restaurant setting and a focus on educating guests about healthy, nutrient-rich recipes. You will lead a team, ensure exceptional customer service, manage inventory and staffing, and uphold food safety standards while working closely with the General Manager