Restaurant and Operations Manager

Dave & Buster's; Providence (RI); On-site; USD 62,000 - 74,000; Full time

Job summary

A leading company in the restaurant and entertainment industry is seeking a Restaurant & Operations Manager to enhance guest experiences and manage a dynamic team. This role requires strong leadership and excellent communication, with a focus on achieving strategic business goals while maintaining a fun and engaging work environment.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Career growth opportunities

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Ability to lead a team to create a memorable guest experience.
• Proficient in managing cost of goods sold and labor.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Ensuring positive staff and guest experiences through personal interactions.
• Collaborating with management to achieve high-quality results.

Skills

Leadership

Communication

Team Development

Customer Service

Job description

Job Description:

• Compensation is from $62,000 USD to $74,000 USD per year
  

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene

• You can communicate with the Team Members and Guests in a way that inspires FUN!

• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level

• You have never met a goal you can't beat

• You can handle 100K days while walking five miles a shift& working an average of 50-hour work weeks

• The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

• Competitive salary

• Quarterly bonus program

• Health, Dental, Vision, Long & Short-term Disability

• Employee Assistance Program

• Buster’s Legacy Fund (Supports team members during difficult times)

• 401K matching plan

• FREE food

• FREE gameplay

• Large leadership team = multiple managers per shift

• FUN work environment

• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

62147

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73115

We are an equal opportunity employer and participate in E-Verify in states where required.