Respiratory Services Inside Sales Coordinator

Shelby American, Inc.; Westerville (OH); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in respiratory services is seeking a Respiratory Services Inside Sales Coordinator to manage pulse oximetry processes and ensure effective communication with patients and healthcare providers. This fully remote position requires attention to detail and strong customer service skills. Ideal candidates will have a high school diploma and some experience in healthcare-related fields.

Qualifications

• High School diploma or GED is required.
• Six months of experience in a related field preferred.

Responsibilities

• Contacts patients for pulse oximetry process.
• Sets up and tracks delivery of pulse ox machines.
• Schedules patients for Medicaid requalification.

Skills

Customer Service

Detail-oriented

Flexibility

Stress management

Education

High School diploma or GED equivalent

Six months’ experience in a medical/insurance/healthcare field

Job description

All Jobs > Respiratory Services Inside Sales Coordinator

Respiratory Services Inside Sales Coordinator
Fully Remote • REMOTE

Full-time

Description

SUMMARY:

This position performs pulse oximetry set-up and follow-up along with a variety of respiratory related follow-up tasks, including downloading, oxygen prescription, physician communication and sales of respiratory equipment.

ESSENTIAL FUNCTIONS:

• Contacts patients requiring pulse oximetry (pulse ox) to introduce DASCO and the pulse ox process.
• Sets pulse ox machine for new use; ships to patient and track delivery.
• Loads order into system in an accurately and timely manner
• Downloads test results and sends to doctor.
• If patient qualifies ; request prescription, documentation and follow up.
• Cleans returned machines and changes batteries.
• Schedules patients with local branch healthcare professional for Medicaid requalification.
• Initiates overnight pulse ox prescriptions for respiratory related diagnoses as well as requests renewal prescriptions for the Breathe Easy Program.
• If patient or doctor requests discontinuance of oxygen, requests script and follows-up for testing to confirm oxygen services are no longer needed.
• Grow DASCO oxygen census internally.
• Other duties as assigned by the Manager.

Requirements

REQUIRED EDUCATION AND/OR EXPERIENCE:

High School diploma or GED equivalent.

PREFERRED EDUCATION AND/OR EXPERIENCE:

Six months’ experience in a medical/insurance/healthcare field.

ADDITIONAL QUALIFICATIONS:

None.

COMPETENCIES:

Customer Service / Client focus

Detail-oriented

Flexibility

Stress management

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

SUPERVISORY RESPONSIBILITY:

This position has no supervisory role.

WORK ENVIRONMENT:

This job operates primarily in a professional office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a tactile role, routinely handling respiratory testing equipment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is typically required to sit; occasionally required to stand, climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.

TRAVEL:

Travel is not typically required for this position.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.