Respiratory Care Manager: Lead Quality & Team Excellence

Novant Health; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement savings with matching

Tuition reimbursement and CEU support

Job summary

Novant Health's Respiratory Care Manager at Presbyterian Medical Center in Charlotte leads a team to improve quality and patient experience. The role involves coaching staff, managing assignments, and driving performance improvements across credentialing, safety, and regulatory standards.

Strong leadership and budget-conscious staffing are essential to success. The position emphasizes collaboration with physicians and interdisciplinary teams to deliver consistent, high-quality care in a

Qualifications

• Required credentialing/skills validation for competency assessment.
• Regulatory knowledge and safety procedures relevant to respiratory care.
• Ability to develop learning plans and provide feedback and coaching.

Responsibilities

• Lead the Respiratory Care team and guide performance improvement initiatives.
• Monitor HCAHPS scores and implement improvement plans.
• Provide ongoing feedback and coaching to staff on performance.
• Allocate staff to units based on workload and resources.
• Ensure staffing, policy adherence, and budget alignment.

Skills

Supervisory experience

Leadership

Coaching and feedback

Staff allocation and scheduling

Communication across diverse teams

Education

Bachelor's degree in Respiratory care

Job description

What We Offer

• Schedule: Full-time | 8am - 5pm | Monday - Friday
• Department: Respiratory Care
• Location: Presbyterian Medical Center | Charlotte, NC

Our Respiratory Care Manager at Presbyterian Medical Center provides leadership and creates a strategy to achieve the best outcomes in quality, financial vitality and human experience through coaching, counseling, making work assignments, supervising work quality, and developing team members. The manager develops and maintains collegial relationships with physicians and other interdisciplinary team members. This role supports the department and the organization’s respiratory care service line in aspects of performance improvement including, but not limited to, education, application of tools, methods, data collection, analysis.

As a Novant Health leader, the Manager is accountable for guiding the team and individuals to successful outcomes. The Respiratory Care Manager is expected to be highly autonomous and be able to manage, delegate, prioritize, and make resource assignments with limited guidance.

Why Novant Health?

• Recognized among the best in the region for respiratory care and clinical outcomes

• Collaborative teams where your voice is heard and respected

• Opportunities for career advancement, mentoring, and specialty training
• A mission-driven culture focused on whole-person care for both patients and team members

Benefits & Perks:

• Comprehensive medical, dental, and vision insurance

• Paid time off, wellness programs, and mental health support

• Retirement savings with matching contributions
• Career pathways, tuition reimbursement, and CEU support

What You'll Do

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Assures completion of required credentialing/skills validation for competency assessment.
• Acts with honesty and integrity with employees and patients, showing and speaking with respect for the rights of others, human dignity, and local culture, and Novant Health’s mission, vision, and values.
• Responsible for monitoring and improvement of HCAHPS scores. This includes education of staff and implementation of improvement plans.
• Provides ongoing and annual feedback to staff on performance, including performance improvement plans. Coaches and counsels employees to achieve success in their roles.
• Encourage team members to be part of an environment that fosters team work, team member engagement and community involvement.
• Monitors and identifies opportunities to enhance productivity and efficiency in human and material resource utilization. Allocates staff to units based on replacement for call-ins, increased workload and staff capabilities. Assesses episodic increase in workload in patient care areas and allocate resources.
• Ensures compliance with organizational policy and procedure. Ensures staffing and work assignments are balanced with workload requirements and budget capabilities.
• A successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

What We're Looking For

• Education: 4 Year / Bachelors Degree, required. Graduate from an accredited school for Respiratory care. Graduate Degree, preferred.
• Experience: Minimum of three years progressive supervisory / management experience, required. Previous managerial experience, preferred.
• Licensure/Certification:Registered by National Board Resp Care, required. RCP licensure in appropriate state, required.
• Additional Skills (required):Ability to successfully complete generic and department specific competency assessment. Current practice in area of responsibility; regulatory/governing standards, policies, and procedures; required computer/information systems/ equipment used in performing assigned duties; application of safety and infection control policies and procedures; ability to develop learning development plans, give and receive feedback, and coach and counsel staff; staffing, scheduling, and payroll processes; customer feedback and impact on core processes; delegation, team building, decision making, conflict management, change management skills; verbal and written communication skills that are sensitive to diversities among age groups, cultures, and educational levels.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

181402