Resource Specialist (Child Parent Psychotherapy)

Rising Ground; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO: holidays, sick time, vacation, PD

Job summary

Rising Ground in New York, NY, seeks a Resource Specialist for the CPP program to support children and families via home, school, and virtual visits. You will identify resources, assist with referrals, and accompany families to service providers, coordinating with therapists and supervisors to maintain accurate records.

The role includes admin duties, documenting reports, attending meetings, and occasional travel to Rising Ground sites.

Qualifications

• High school diploma or associate degree with at least two years in child welfare.
• Proficiency in Microsoft Word, Outlook, Excel, PROMIS and Connections.
• Flexible schedule including one late evening per week.

Responsibilities

• Conduct in-home, school, and virtual visits for therapists as needed and document visits.
• Identify resources, assist with referrals, and accompany parents to service providers.
• Build partnerships with outside service providers and make referrals as needed.
• Review case records and report missing documentation to supervisors.
• Obtain school and medical reports and document in the case system; file copies.
• Maintain communication with therapists and supervisors regarding records, referrals, and visits.
• Archive case records and perform general administrative duties.
• Attend outreach meetings and events; participate in weekly supervision and trainings.

Skills

Organizational skills

Computer skills

Education

High school diploma or associate degree

Tools

Microsoft Word

Outlook

Excel

PROMIS

Connections

Job description

Preventive Services

• Queens, NY
• Full-Time

Posted: October 28, 2026 | Application Deadline: December 7, 2026

Department

Preventive Services

Reports To

CPP Director

Location

Queens, NY

Hourly Rate

$24–$26 per hour

Employment Type

Full-Time

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Role Overview

As a Resource Specialist in the Child Parent Psychotherapy (CPP) program, you will support children and families through home, school, and virtual visits and help them access services. Working with therapists, you will identify resources, assist with referrals, and accompany parents to service providers.

You will coordinate visits and referrals with therapists and supervisors and help maintain complete, accurate case records. The role also supports program administration through documentation reviews, collection of school and medical reports, recordkeeping, and archiving closed cases.

Key Responsibilities

• Conduct in-home, school, and virtual visits for therapists as needed, and complete required visit documentation.
• Identify resources that support children and families, assist therapists with referrals, and accompany parents to service providers.
• Build partnerships with outside service providers and make referrals as needed.
• Review case records and report missing documentation to supervisors.
• Obtain school and medical reports, document information in Connections using the appropriate progress note template, and file printed copies of important documents in case records.
• Maintain consistent communication with therapists and supervisors regarding records, referrals, and visits.
• Archive case records and perform general administrative duties as needed.
• Attend outreach meetings and events as needed.
• Participate in mandatory weekly individual and unit supervision, required training, and general staff meetings, and serve on committees as assigned.

Perform other related duties as assigned by the supervisor. This description does not cover every activity, duty, or responsibility required for this position. Duties, responsibilities, and activities may change at any time, with or without notice.

Required Qualifications

Required

• High school diploma or associate degree, plus at least two years of prior experience in child welfare.
• Strong organizational and computer skills, including proficiency in Microsoft Word, Outlook, Excel, PROMIS, and Connections.
• Ability to work a flexible schedule, including one late evening per week as needed.

Preferred

• Driver’s license.
• Bilingual in English and Spanish.

Supervisory Responsibility

• No supervisory responsibilities.

Work Environment

• Clinic, field, and corporate office settings in Queens, NY.
• Home, school, and virtual visits as needed.

Position Type/Expected Hours of Work

This is a full-time, non-exempt position, 35 hours per week. Daily schedules vary to meet the needs of the team and families served, including daytime, afterschool, and evening hours, with occasional weekends. Availability for one late evening per week is required as needed.

Benefits & Compensation

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Work-related travel expenses are reimbursed by the agency.

Additional Requirements

• Authorization to work in the U.S.
• Ability to work in person in New York City at least three days per week.
• Ability to travel to other Rising Ground sites as required and to various locations, including weekly home visits.

Equal Employment Opportunity

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.