RESOURCE PARENT SUPPORT WORKER II

Concilio; Philadelphia (Philadelphia County); On-site; USD 46,000 - 57,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision

Company-Paid Life Insurance

Retirement Savings Plan

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP)

Professional Development & Continuinge

Leadership Development through Concilo

Opportunities for Career Growth and内部

Collaborative, Inclusive, and Mission-

Meaningful work that positively impact

Job summary

Concilio in Philadelphia, PA is seeking a dedicated Human Services Coach to support foster and kinship families. The role emphasizes case management, credentialing, and ongoing resource parent training to ensure child well-being within state standards.

Responsibilities include coordinating with CUA case managers, maintaining accurate records, and providing timely contact and support to placements. A social work degree and bilingual ability are preferred, with a strong commitment to community

Qualifications

• Bachelor's or Master’s Degree in Social Work or related field with two years of experience in Human Services, preferably child welfare.
• Demonstrated assessment, counseling and collaboration skills.
• Group facilitation skills preferred.
• Coach should be resourceful and maintain confidentiality.
• Knowledge of the Philadelphia social services network.
• FBI, Pennsylvania Childline and Criminal Background Clearances.
• Bilingual English/Spanish preferred.
• Excellent oral and written communication; analytical ability; computer skills; ability to travel with a valid driver’s license.

Responsibilities

• Provide coaching, credentialing, and support to 20-25 resource parents.
• Manage annual recertifications, clearances, medicals, and home inspections.
• Provide case management, coaching and intervention to foster/kinship families.
• Serve as liaison between resource parents and CUA case managers with timely check-ins.
• Monitor placement stability through home visits and documented contact.
• Develop Individual Service Plans and Quarterly Reports as needed.
• Report emergencies to supervisor and coordinate with Program Director and Childline when appropriate.
• Maintain collaboration with placement families, Concilio, and County workers to ensure child wellbeing.

Skills

Assessment skills

Counseling

Group facilitation

Interpersonal skills

Confidentiality

Bilingual English/Spanish

Education

Bachelor's or Master's in Social Work

Job description

Job Details: Job Location: Philadelphia, PA 19124, Position Type: Full Time, Salary Range: $51,500.00 Salary, Join a Mission That Matters

For more than 60 years, Concilio has empowered Latino and diverse families while strengthening communities through education, workforce development, child welfare, family support, housing stability, and community-based services.

At Concilio, Human Resources is more than hiring and policies—it's about creating an exceptional employee experience, supporting organizational excellence, and building a workplace where our employees can thrive while serving our community.

If you're passionate about people, enjoy solving problems, thrive in a collaborative environment, and want to make a meaningful impact, we'd love to meet you.

Why Work at Concilio?

At Concilio, you'll become part of a collaborative team that believes investing in our employees is essential to fulfilling our mission.

We offer:

• Comprehensive Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• Retirement Savings Plan
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Professional Development & Continuing Education Opportunities
• Leadership Development through Concilio's People & Culture Academy
• Opportunities for Career Growth and Internal Advancement
• Collaborative, Inclusive, and Mission-Driven Culture
• Meaningful work that positively impacts the Philadelphia community

Duties and Responsibilities:

• Provide coaching, annual credentialing, and support to 20-25 resource parents with a min of 25 and a max scoring of 32 case points with each CUA GFC case as a standard 1pt.
  • Maximum CUA GFC = 30
  • Maximum CUA SBH/Treatment = 14
  • Maximum non-CUA GFC = 15
  • Maximum non-CUA SBH/Treatment = 8
  • Case Weighting
    • non-CUA GFC Case = 2 CUA GFC Cases
    • 1 CUA SBH = 2.17 CUA GFC Cases
    • 1 non-CUA SBH = 4 CUA GFC Cases
• Responsible for annual recertification of resource parents including updated clearances, medicals as requested, agreement, and annual home inspections, and enforcement of annual resource parent training hours, for submission to Supervisor for generation of Certificate of Approval;
• Responsible for providing case management, coaching and issue intervention, and resource services to foster/kinships parents and their children as appropriate parents.
• Serve as a liaison between Concilio resource parents and the CUA case managers, with resource parent check in 48 hours for SBH and 72 hours for GFC new placements;
• Monitor placement stability through monthly home visits (more as needed), telephone contact and quarterly home visits to the resource home and documenting all contact via Casebook.
• Develop Individual Service Plan and Quarterly Reports as needed for non-CUA clients.
• Report emergencies to supervisor immediately, for communication to Program Director, CUA Team, and Childline if appropriate and complete incident report within 48 hours.
• Establish a working team relationship with placement families and Concilio and County Children Youth workers and CUA professionals to ensure child’s well-being, promote positive growth and development and maintain stability of placement.
• Suggest training topics needed for resource parents
• Maintain case records with timely and accurate documentation meeting state/county standards and best practices as it relates to the safety and well being of the child.
• Assist Resource Parent Supervisor in arranging placements and movements as requested;
• Provide on-call Concilio coverage for one week after hours and on the weekend for new placements and emergencies
• Participate in regular component and staff department and agency meetings;
• Attend trainings as appropriate and required;
• Maintain on-going mutually supportive, professional collaboration with the CUAs, Philadelphia Department of Human Services, other state/county agencies, auxiliary services and community resources; and
• Perform other duties as assigned

Qualifications: Qualifications/Requirements:

• Bachelor's or Master’s Degree in Social Work or related field plus two years experience in Human Services, preferably child welfare.
• Demonstrated assessment, counseling and collaboration skills required.
• Group facilitation skills preferred.
• Coach should be resourceful, able to establish and maintain good working relationships with a variety of clients, other professionals and foster parents.
• Coach must understand and preserve the importance of confidentiality and discretion.
• Knowledge of the social services network in Philadelphia.
• FBI, Pennsylvania Childline and Criminal Background Clearances.
• Bilingual (English/Spanish, another language as appropriate) preferred.
• Excellent oral and written communication skills.
• Excellent analytical ability.
• Computer and technological proficiency required.
• Ability to work under pressure and handle emergency situations.
• Must have valid driver’s license and insurance and able to travel and be flexible.

Competencies & Personal Characteristics:

• Ability to write well, including articles for publication.
• Well-developed interpersonal skills. Ability to get along with diverse personalities. Tactful, mature and professional.
• Effective leadership and team building skills.
• Strong organizational skills, results oriented with the ability to balance other business considerations. Organizational Accountability & Relationships:
• Reports directly to the Resource Parent Supervisor