Resource Manager

Heritage Senior Communities; Hudsonville (MI); On-site; Full time

Job summary

A leading community in assisted living seeks a Resource Manager to oversee HR operations. This role involves managing recruitment, training, and staff scheduling while enhancing the workplace culture aligned with company values. Ideal candidates will have HR experience and strong communication skills, committed to supporting the elderly and their families.

Benefits

Health insurance

PTO

401(k)

Company Paid Life Insurance

Qualifications

• Experience in human resources, healthcare staffing, or assisted living operations preferred.
• Strong organizational, clerical, and communication skills.
• Ability to work with and support elderly residents.

Responsibilities

• Manage recruitment, hiring, and onboarding of staff.
• Coordinate new hire orientation, training, and performance reviews.
• Monitor staffing levels and proactively recruit.

Skills

Organizational skills

Clerical skills

Communication skills

Confidentiality

Tools

OnShift

Job description

Position Overview:
The Resource Manager serves as the on-site human resources leader for our assisted living community. This role oversees recruitment, hiring, orientation, training, scheduling, performance management, and employee relations — while working closely with the Administrator, department managers, and corporate support staff.

Key Responsibilities:

• Manage recruitment, hiring, and onboarding of staff.
• Coordinate new hire orientation, training, and performance reviews.
• Monitor staffing levels, anticipate vacancies, and proactively recruit.
• Create and maintain staff schedules; minimize overtime and manage OnShift schedules.
• Maintain accurate employee records (licensing, training, evaluations, discipline, etc.)
• Administer attendance programs, employee referral bonuses, and incentive programs.
• Assist department managers with staff discipline and corrective actions.
• Serve as a communication liaison between staff and management.
• Participate in community events and resident life enrichment activities.
• Participate in weekend/evening Manager on Duty rotation.

General Responsibilities:

• Maintain compliance with Life Safety and HIPAA policies.
• Attend ongoing training and education.
• Report safety hazards and resident care concerns promptly.
• Promote a positive, professional work culture aligned with company values.

Qualifications:

• Experience in human resources, healthcare staffing, or assisted living operations preferred.
• Strong organizational, clerical, and communication skills.
• Word processing and scheduling system experience (OnShift preferred).
• Professional, positive attitude and ability to maintain confidentiality.
• Ability to work with and support elderly residents and their families.
• Maturity, judgment, and ability to manage stressful situations.
• Valid driver’s license preferred.

Compensation & Benefits:

• $23.00 – $24.00 per hour based on experience.
• Benefits per Employee Handbook: health insurance, PTO, 401(k), etc.
• Eligible for 2% increase after 90-day performance review.
• Annual merit-based salary reviews.
• Company Paid Life Insurance