Resource Director

Medxcel; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b)

Paid time off and holidays

Tuition reimbursement and professional

Online learning

Employee Assistance Program

Job summary

Medxcel is seeking a regional operations leader to drive service excellence, regulatory compliance, and financial accountability across multiple sites. The role includes mentoring on-site managers, implementing controls, and leading strategic initiatives to optimize operations.

Ideal candidates have 10–15 years in healthcare facilities management, strong MS Office skills, and a background in Lean/Six Sigma. Remote work is available with travel to sites as needed.

Qualifications

• Bachelor's degree in business, engineering, or management OR 15+ years’ relevant experience in lieu of degree required.
• MBA preferred.
• Certified Healthcare Facilities Manager (CHFM) preferred.
• Experience 10-15 years healthcare facilities management or outsourcing; knowledge of hospital operations and facility systems; Lean/Six Sigma preferred.

Responsibilities

• Holds full responsibility for service excellence, regulatory compliance, and budgets across multiple sites.
• Leads and coaches on-site managers; drives performance and controls to meet service goals.
• Conducts site reviews to identify deficiencies and implements corrective actions with leadership feedback.
• Fosters client relationships through site visits, business reviews, and cost-reduction initiatives.
• Partners with executives to drive regional innovation and promote the Medxcel brand.

Skills

Leadership

Project management

Communication

Problem-solving

Education

Bachelor's degree or 15+ years experience

MBA preferred

CHFM preferred

Tools

MS Office

Lean/Six Sigma

Job description

Overview

Life at Medxcel: Where purpose meets opportunity

Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.

Your future role at a glance

Location: Remote

Facility: Remote

Department: Facilities

Schedule: Day shift | Full-time

Benefits that help you thrive

• Comprehensive health coverage:medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement:employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge:pro-rated paid time off (PTO) and holidays.
• Career growth:Tuition reimbursement, ongoing professional development and online learning.
• Emotional well-being:Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support:parental leave, adoption assistance and family benefits.

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

Responsibilities

How you’ll make an impact in this role

• Regional Operational & Financial Accountability: Holds full responsibility for service excellence, regulatory compliance (including TJC standards), and managing annual operating and capital budgets across multiple geographic sites.
• Leadership Development & Coaching: Focuses on building, mentoring, and retaining a high-performing team of on-site managers, while implementing controls to help them meet service delivery and organizational goals.
• Quality Assurance & Compliance: Conducts in-depth site reviews to identify operational deficiencies, establishes corrective action plans, and provides detailed feedback to senior leadership to ensure compliance with Medxcel policies and regulatory codes.
• Customer Relationship Management: Fosters key client relationships and builds brand loyalty through frequent site visits, periodic business reviews, and supporting local teams in driving customer satisfaction and cost-reduction opportunities.
• Strategic Innovation & Collaboration: Partners with corporate executives to drive regional business innovation, lead strategic initiatives, and leverage professional society involvement to promote the Medxcel brand.

Qualifications

Must have one or more of the following:

Education:

• Bachelor's degree in business, engineering, or management OR 15+ years’ relevant experience in lieu of degree required.
• MBA preferred.
• Certified Healthcare Facilities Manager (CHFM) preferred

Work Experience:

Experience & Technical Expertise: Requires 10-15 years of healthcare facilities management (or outsourcing) experience, deep knowledge of hospital operations and facility systems, proficiency in MS Office, and a preferred Lean/Six Sigma certification.

Leadership & Project Management: Proven ability to lead other managers, develop service programs, and manage complex projects from budget adherence to resource recruitment using strong strategic planning, problem-solving, and negotiation skills.

Communication & Mobility: Excellent interpersonal skills to communicate across all organizational levels, combined with the ability to adapt quickly to changing scopes and travel 75-80% overnight (requiring access to a major airport).

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