Resource Development Coordinator

United Way of Southwest Virginia; Abingdon (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

United Way of Southwest Virginia seeks a Resource Development Coordinator to lead workplace giving campaigns and manage donor relationships. You will coordinate volunteers, track donor activity, and help plan special events to support fundraising goals.

The role requires a bachelor's degree and several years in fundraising, sales, or development, with strong communication, confidentiality, and project management skills. Local travel within Southwest Virginia is expected.

Qualifications

• Bachelor's degree preferred with minimum relevant experience.
• Strong integrity and ability to handle confidential donor information.
• Experience planning campaigns, coordinating volunteers, and managing budgets.

Responsibilities

• Organize annual workplace giving campaigns and set area goals.
• Recruit, train and support fundraising volunteers and interns.
• Follow call plans to generate new revenue and meet financial targets.
• Track donor touchpoints in the donor database and prepare invoices.
• Coordinate events and community outreach to promote United Way.

Skills

Can Do attitude

Confidentiality

Relationship-building

Volunteer management

Budget management

Project management

Communication skills

Team leadership

Education

Bachelor's Degree

Tools

Donor database

Job description

Position Title: Resource Development Coordinator

Salary Range: $45,000 - $55,000

Reports to: Development Director

United Way of Southwest Virginia is an equal employment opportunity employer. Qualified applicants will be considered for vacancies without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, pregnancy, childbirth or related medical conditions including lactation, age, or status as a veteran or other category protected under applicable state or municipal law. United Way of Southwest Virginia will reasonably accommodate the disabilities of qualified applicants to permit them to perform the essential functions of the subject position.

Purpose of the Position:

The Development Coordinator works directly with other Development Team Members to achieve UWSWVA's fundraising goals by providing resource development expertise, strategic accounts management, and hands-on coordination. As a member of the UWSWVA team, the Development Coordinator contributes to the strategic goals and priorities for the organization's year-round resource development efforts by building and sustaining resources. The Development Coordinator reports to the Director of Development to carry out the work of United Way's mission of leading community change to improve people's lives in Southwest Virginia.

Areas of Responsibility:

• Organize and manage the annual workplace giving campaign within assigned geographical and/or divisional areas, meeting specific goals, timelines, and strategies for each area and/or division as established by the Director of Development.
• Responsible to plan and carry out the recruiting, orientation, and training of fundraising volunteers and provide ongoing motivational support, aid, and technical assistance within assigned areas of responsibility.
• Follow the call plan assigned by the Director of Development to include cold calls to generate new revenue to meet the organization’s financial goals.
• Track and record donor touchpoints using donor database.
• Complete all account invoicing and acknowledgement letters.
• Oversees all volunteer recruitment, on-boarding, management, and close-out, including seasonal internship positions.
• Completes all Amazon account orders for programs.
• Manages and oversees the execution of the Week of Caring initiative annually.
• Conducts community outreach activities, attends community events to represent United Way of Southwest Virginia, as appropriate and approved by Development Director.
• Maintain relationships with key donors to ensure year-round support and assistance to promote the United Way and its programs and initiatives in the community.
• Develop new partnerships and giving opportunities through workplace campaigns to broaden the base of financial support for United Way by furthering current and prospective donors' engagement and retention and fostering their long-term relationships with the organization.
• Work in conjunction with other Development Team Members in the planning, organizing, and carrying out of special events.
• Collaborate with the Development Team and the Director of Development to review previous campaign performance and giving histories, possible areas for improvement or increase, local economic conditions, and other relevant information to help determine realistic yet growth-oriented fundraising potentials.
• Assist with donor mailings, recognition of donors, and communication with donors regarding inquiries, donations, and invoices as requested.
• Monitor campaign progress tracking and other data-oriented campaign processes. Engage people in giving to United Way and advocacy and volunteering to support the United Way mission.
• Manage Development Department’s Asana project management work.
• Promote United Way as a community impact agent.
• Maintain strict confidentiality of all donor information.
• Provide excellent customer service to partners, key donors, and prospects.
• Participate in all events and activities, demonstrating the ability to be a good colleague, proactive collaborator, and team builder.
• Perform other duties and assume additional responsibilities as assigned.

Values

Core Competencies

Functional Competencies

Results-Oriented

Mission-Focused

Drives Revenue

Trustworthy

Relationship-Oriented

Strategic Relationship Building

Innovative

Collaborator

Effective & Engaging Communicator

Approachable

Results-Driven

Embracing & Managing Change

Caring, Inspiring, and Dynamic

Brand-Steward

Entrepreneurial & Innovative

Requirements of the Position:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Skills:

• "Can Do!" attitude and a heart for serving people in need.
• Strong commitment to maintaining integrity and confidentiality of donor information. Ability to assign, direct and coordinate the activity of volunteers and monitor progress on delegated work.
• Ability to manage and lead staff members to reach goals.
• Ability to build strong relationships among donors and key stakeholders.
• Ability to work effectively with other staff, volunteers, and community leaders while managing multiple priorities and tasks, achieving results, and meeting deadlines.
• Ability to develop, implement and manage budgets and project plans.
• Ability to facilitate meetings and groups.
• Computer Proficiency and Experience: Word, Excel, Access, PowerPoint, Adobe, and Publisher.
• Knowledge of audiovisual production and event planning.
• Ability to work in a fast-paced environment.
• Must possess excellent verbal and written communication skills, organizational and prioritizing skills, and relationship-building skills.

Educational and/or Experience - Bachelor's Degree from an accredited four-year college or university preferred, with minimum 3 years related experience in sales or development required.

Residency and Travel — Preference given to applicants who reside in the United Way of Southwest Virginia service area and be available to attend early morning, evening, and/or weekend meetings on a periodic basis and should be able to travel independent throughout Southwest Virginia. This is not a remote position.

Language Skills - Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, accounting, and geometry.

Certificates, Licenses, Registrations - Valid driver’s license and automobile insurance required. Access to reliable, high-speed internet at home required.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. This job's specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.