Resource Assistant

Arrow Child & Family Ministries; Towson (MD); Hybrid; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Parental leave

Retirement match

Paid time off

Mileage reimbursement

Tuition reimbursement

Learning & development

Job summary

Arrow Child & Family Ministries is seeking a Resource Assistant to support school‑wide behavior management, provide non‑professional counseling to students, and help maintain a safe learning environment.

You will supervise students, observe and influence social behavior, and assist in crisis management under supervision. The role requires a high school diploma or GED plus at least one year of related experience in a school setting.

Qualifications

• High School diploma or GED required with at least 1 year experience with children and families.
• Experience in a school setting preferred.

Responsibilities

• Maintains a safe learning environment for students within the school's policies.
• Supervises students to observe and influence social behavior; teach rules and manners.
• Develops counseling skills under supervision; promote physical and emotional well‑being.
• Provides a consistent, reliable supportive presence in the school.
• Completes paperwork to record student progress and incident reports.
• Participates as an active member of the Treatment Team; communicates information orally and in writing.
• Assists in crisis management and safe transitions for transportation.
• Contributes to a positive school culture and maintains safety and security of students.
• Reports relevant situations to the Principal; attends trainings and meetings as required.
• Represents Arrow Child & Family Ministries to staff, students, and families served.

Skills

Counseling

Crisis management

Documentation

Behavior observation

Education

High School diploma or GED

Job description

Overview

The Resource Assistant assumes a central role in the ongoing development and implementation of school wide behavior management program and policies; provides non-professional counseling to students.

Benefits Include

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

Responsibilities

Other duties may be assigned as necessary.

• Maintains a safe learning environment for students within the scope of the Arrow Center for Education Schools administrative policies and procedures.
• Supervises students in activities in order to observe or effect changes in their social behavior. This is to include teaching rules and social manners in interpersonal relationships and supervising the child’s personal care.
• Develops counseling skills under their supervision, with an emphasis on promoting physical and emotional well-being of all students.
• Provides a consistent and reliable supportive presence in the school.
• Completes all assigned paperwork to accurately record student progress, including the Resource Room/Support Room documentation, and Incident Reports.
• Participates as an active member of the Treatment Team. Observes, evaluates and communicates all appropriate information, orally and in writing.
• Assists in modeling of aggressive behaviors management techniques as indicated by Arrow Center for Education Schools Policies and Procedures. Provides effective crisis management.
• Assists in safe and timely transition to and from transportation providers.
• Assists in the development and maintenance of a positive school culture.
• Maintains proper rules, safety and security of students, providing crisis intervention when necessary.
• Informs the Principal of all relevant situations.
• Attends trainings and meetings as required.
• Shares/transmits the mission and vision of Arrow Child & Family Ministries to staff and to students and families served.
• Perform all duties within contract, state and federal regulations, Arrow policy, and COA standards.
• May be required to drive ACFM vehicles, be insurable with our auto insurance provider, and complete Arrow’s vehicle training.

Qualifications

High School diploma or GED and at least one (1) year experience working with children and families (preferably in a school setting) required.