Resort Steward: Guest Services & Operations

Isla Bella Beach Resort; Marathon (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Housing based on availability

Sibling property hotel discount

Job summary

A luxury resort in the Florida Keys is seeking dedicated staff to ensure exceptional guest experiences. Candidates must reliably follow a work schedule, maintain high service standards, and communicate effectively. The role requires physically demanding tasks such as lifting and standing for long periods. Benefits include medical, dental, vision, and discounts at sister properties. This is an equal opportunity employer, emphasizing workplace safety and guest satisfaction.

Qualifications

• Ability to lift up to 50 pounds regularly.
• Can stand for long periods and move within the kitchen.
• Capable of mopping, sweeping, and scrubbing efficiently.
• Tolerate extreme temperatures and exposure to cleaning chemicals.
• Able to communicate effectively in English; bilingual preferred.

Responsibilities

• Follow and maintain work schedules reliably.
• Interact with patrons and maintain high service standards.
• Report unsafe conditions and manage guest complaints.

Skills

Reliability

Customer service orientation

High personal grooming standards

Orderliness

Safety compliance

Effective communication

Problem-solving

Attending training

Job description

A luxury resort in the Florida Keys is seeking dedicated staff to ensure exceptional guest experiences. Candidates must reliably follow a work schedule, maintain high service standards, and communicate effectively. The role requires physically demanding tasks such as lifting and standing for long periods. Benefits include medical, dental, vision, and discounts at sister properties. This is an equal opportunity employer, emphasizing workplace safety and guest satisfaction.