Resort Security Officer

Kalahari Resorts LLC; Wisconsin; On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching and paid time off

Health, dental, vision coverage for FT

Employee appreciation events and perks

Education assistance programs

Job summary

Kalahari Resorts & Conventions is seeking a Security Officer to ensure a safe environment for guests and team members across our Wisconsin properties. You will patrol various areas, enforce policies, and deter illegal activities consistent with laws and company rules.

The role emphasizes confidentiality, teamwork, and delivering exceptional guest experiences. Previous security or related experience is valued, with opportunities for growth within the resort family.

Qualifications

• Law enforcement or military background preferred but not required.
• Knowledge of local, state, and federal laws.
• Valid driver's license in the state of employment
• Hotel or resort experience preferred.
• English as a first language (written and spoken).

Responsibilities

• Check in with the shift supervisor and/or manager-on-duty on arrival, review security logs and reports daily.
• Patrol all lobbies, floors, common areas, associate areas, basement, and grounds of Kalahari Resorts.
• If an incident requires a report or a statement, complete the necessary paperwork and advise the shift supervisor or manager-on-duty when finished.
• Provide the utmost in confidentiality with every action taken, verbally and written to protect the rights of guests, associates, and Kalahari Resorts.

Skills

Law enforcement/military

English language

Driver's license

Hotel/resort experience

Policy compliance

Job description

Wisconsin Dells, Wisconsin, United States

Job Title

Resort Security Officer

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations, we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities. Treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Security Officer. In this role, you will be responsible for providing a safe environment for guests and associates on company property, patrol and provide security for Kalahari property, enforce laws and company policies, and deter illegal activities from city, state and federal violators.

As part of our leadership team, you'll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll maintain a safe workplace and secure environment for guests, while also enabling team members to perform their duties with confidence and peace of mind.

Key Responsibilities

• Check in with the shift supervisor and/or manager-on-duty on arrival, review security logs and reports daily.
• Patrol all lobbies, floors, common areas, associate areas, basement, and grounds of Kalahari Resorts.
• If an incident requires a report or a statement, complete the necessary paperwork, and advise the shift supervisor or manager-on-duty when finished.
• Provide the utmost in confidentiality with every action taken, verbally and written to protect the rights of guests, associates, and Kalahari Resorts.

What We’re Looking For

• Previous law enforcement or military preferred but not required.
• General working knowledge of local, state, and federal laws.
• A valid driver's license in the state of employment
• Hotel or Resort experience is preferred.
• Must be able to write, read, and speak English as a first language. Bi-lingual skills are helpful but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765