Resort Restaurant Host: Warm Welcomes & Seamless Seating

Reunion Resort and Golf Club; Kissimmee (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Reunion Resort and Golf Club in Kissimmee, FL seeks a Restaurant Greeter to welcome guests, seat dining patrons, and ensure a seamless dining experience. The role emphasizes warm, personalized service and accurate seating to support the restaurant’s flow and guest satisfaction.

The ideal candidate has at least 1 year of front-of-house customer service or food and beverage experience, with OpenTable and POS system familiarity.

Qualifications

• Minimum 1 year of customer service or food & beverage experience.
• OpenTable experience preferred.
• Proficient in POS systems.

Responsibilities

• Create an exceptional first impression of the restaurant by providing excellent customer service while seating guests in a timely manner.
• Take reservations, greet and seat patrons of the resort’s dining facilities, conduct table visits and monitor the flow of the dining room to ensure complete guest satisfaction.
• Ability to keep open and effective communication with FOH, BOH, guests, and members.
• Accept dining reservations online or over the phone. Assist leadership with setting up dining room to accommodate parties.
• Assists the manager on duty in assigning station/table arrangement and reservation assignments.
• Resolves any customer issues as necessary
• Inspects dining room serving stations for neatness and cleanliness, and checks menus to ensure that they are cleaned and updated on a regular basis.
• Assist wait staff in the rolling of silverware when business demands.
• Conclude the guest’s experience by thanking them for their visit and welcoming their return upon exit.
• Attend all required meetings and trainings.
• Perform other duties as assigned by leadership to meet business needs.
• Adhere to all company policies, safety procedures, and brand service standards.

Skills

Customer service

OpenTable

POS systems

Strong communication

Job description

Reunion Resort and Golf Club in Kissimmee, FL seeks a Restaurant Greeter to welcome guests, seat dining patrons, and ensure a seamless dining experience. The role emphasizes warm, personalized service and accurate seating to support the restaurant’s flow and guest satisfaction.

The ideal candidate has at least 1 year of front-of-house customer service or food and beverage experience, with OpenTable and POS system familiarity.