Resort Dining Host: Warm Welcome & Seating

Reunion Resort; Kissimmee (FL); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Paid time off after 6 months

Employee discounts

Job summary

Reunion Resort is seeking a Restaurant Greeter in Kissimmee, FL to warmly welcome guests, manage seating, and assist with reservations. This entry-level hospitality position focuses on creating a memorable first impression and smooth dining flow for resort guests and members.

You will be responsible for seating guests, communicating with FOH/BOH teams, and assisting with dining room setup and special requests.

Qualifications

• Customer service or food & beverage experience of at least 1 year.
• Experience with OpenTable and POS systems preferred.
• Strong verbal and written communication skills.

Responsibilities

• Create an exceptional first impression of the restaurant by providing excellent customer service while seating guests in a timely manner.
• Take reservations, greet and seat patrons of the resort’s dining facilities, conduct table visits and monitor the flow of the dining room to ensure complete guest satisfaction.
• Ability to keep open and effective communication with FOH, BOH, guests, and members.
• Accept dining reservations online or over the phone. Assist leadership with setting up dining room to accommodate parties.
• Accept dining reservations and arrange parties or special services for diners.
• Assists the manager on duty in assigning station/table arrangement and reservation assignments.
• Greets guests, escorts them to tables, and provides menus.
• Resolves any customer issues as necessary
• Assist in coordinating activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness, and checks menus to ensure that they are cleaned and updated on a regular basis.
• Presents menu, answers questions, and makes suggestions regarding food and service; as well as, review the special of the day if available.
• Assist wait staff in the rolling of silverware when business demands.
• Conclude the guest’s experience by thanking them for their visit and welcoming their return upon exit.
• Adhere to Reunion Resort and Golf Club company procedures and policies
• Provide guests and members with up-to-date knowledge of any specials, events, or promotions happening in the outlet and/or resort
• Completing any other task/duties assigned

Skills

Attention to detail

Multitasking

Time management

Verbal and written communication

Tools

OpenTable

POS systems

Job description

Reunion Resort is seeking a Restaurant Greeter in Kissimmee, FL to warmly welcome guests, manage seating, and assist with reservations. This entry-level hospitality position focuses on creating a memorable first impression and smooth dining flow for resort guests and members.

You will be responsible for seating guests, communicating with FOH/BOH teams, and assisting with dining room setup and special requests.