Resort Recreation & Guest Experience Host

Sonesta Hotels International Corporation in; Lihue (HI); On-site; USD 3,331,000 - 3,711,000; Full time

Benefits offered by this job

Health Savings Account (HSA) with 401k

401(k) Retirement Plan with Company &

Paid Vacation & Sick Time

Company-Paid Life Insurance

Company-Paid Short-Term & Long-TermDis

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta Hotels International Corporation in Hawaii seeks a Recreation Team Member to support guest activities, poolside experiences, wellness programming, and resort entertainment, creating a fun and welcoming atmosphere for guests of all ages.

You will engage guests with an energetic, professional approach and help organize games, fitness classes, and events while coordinating with hotel teams to ensure smooth operations.

Qualifications

• Experience in recreation, hospitality, resort, or guest activities preferred.
• Strong communication and guest service skills with an outgoing, energetic personality.
• Ability to multitask and thrive in a fast-paced hospitality or resort environment.
• Willingness to work outdoors for extended periods.

Responsibilities

• Support daily recreation operations including guest activities, poolside events, wellness experiences, family programming, and resort entertainment.
• Engage with guests in a friendly, energetic, and professional manner while helping create fun and memorable experiences.
• Assist with setting up, organizing, and facilitating games, activities, fitness classes, events, and recreational programming.
• Maintain cleanliness, organization, safety, and presentation standards across pools, activity areas, fitness spaces, cabanas, and recreational facilities.
• Provide guests with information about resort activities, amenities, schedules, local attractions, and hotel services.
• Coordinate closely with Recreation leadership, Pool Attendants, Spa, Food & Beverage, Front Office, and hotel teams to support smooth operations.
• Monitor recreational areas for safety concerns, operational needs, and guest assistance opportunities throughout shifts.
• Respond promptly and professionally to guest requests, questions, and service recovery situations.
• Assist with opening duties, closing procedures, inventory organization, activity setup, and operational readiness as needed.
• Follow hotel operational procedures, sanitation standards, recreational safety guidelines, and hospitality service expectations at all times.
• Help foster a fun, welcoming, and guest-focused atmosphere aligned with Sonesta's People People philosophy.

Job description

Sonesta Hotels International Corporation in Hawaii seeks a Recreation Team Member to support guest activities, poolside experiences, wellness programming, and resort entertainment, creating a fun and welcoming atmosphere for guests of all ages.

You will engage guests with an energetic, professional approach and help organize games, fitness classes, and events while coordinating with hotel teams to ensure smooth operations.