Resort Merchandise Associate – Guest Experience

Disney; Kapolei (HI); On-site; USD 39,000 - 43,000; Part time

Benefits offered by this job

Tuition paid upfront

Free lunch

Free parking

Free theme park admission

Job summary

Aulani, a Disney Resort & Spa, in Kapolei, Hawaii is seeking friendly associates to assist across multiple merchandise locations including Kālepa's Store, Hale Manu, the Lava Shack and pop-up carts.

You will greet guests, process transactions, and support services like pin trading and personalization. This part-time role requires weekend availability; pay is $29.17/hr with select benefits where offered. Join us to create magical experiences for our guests.

Qualifications

• Follow Open/Close procedures for cashiering.
• Follow proper cash handling procedures and loss prevention guidelines.
• May be asked to work in specialized areas; additional training required.
• Knowledge of Hawaiian/Japanese language preferred.

Responsibilities

• Guest Service - proactively approaches guests and grows revenue opportunities.
• Greeter - greet and assist guests with directions and information.
• Retail Agent - process merchandise transactions at POS; some locations may sell bottled liquor.
• Pin Trader/Hat/Leather Personalization - embroider names and engrave items as required.
• Grocery Delivery - deliver groceries to Guest rooms throughout the Resort.
• Stock Receiver - unloads/assesses product; ensure floor-ready visuals.
• Stock Runner - stock / straighten product, identify out-of-stock items and communicate needs.

Job description

Aulani, a Disney Resort & Spa, in Kapolei, Hawaii is seeking friendly associates to assist across multiple merchandise locations including Kālepa's Store, Hale Manu, the Lava Shack and pop-up carts.

You will greet guests, process transactions, and support services like pin trading and personalization. This part-time role requires weekend availability; pay is $29.17/hr with select benefits where offered. Join us to create magical experiences for our guests.