Resort Maintenance Technician | Guest‑Focused & On‑Call

Southern Hammock; Ocala (FL); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Learning incentives

Volunteer Time Off

Well-being programs

Company events

Zusammenfassung

Southern Hammock is seeking an experienced Maintenance Technician to lead daily upkeep, manage work orders, and ensure guest satisfaction across our resort properties in Ocala, FL. You will prioritize tasks, complete repairs, and uphold safety and quality standards while supporting move-in experiences and asset redevelopment.

This full-time role emphasizes hands-on maintenance across trades, strong communication, and a culture of excellence, accountability, and guest delight.

Qualifikationen

• Excellent verbal and written communication skills.
• Must reside locally.
• Basic knowledge of landscape equipment.
• Prior campground/maintenance experience is a plus.
• Ability to repetitively lift 25 lbs.
• Flexibility to respond to after-hours emergencies.

Aufgaben

• Maintain and store provided tools and equipment.
• Prioritize daily tasks using the Appfolio System.
• Complete work orders with quality workmanship.
• Edit and update work orders post-service calls.
• Daily updates on work orders in Appfolio, including completion notes.
• Prioritize daily work orders to enhance move-in experiences.
• Promptly complete work orders and address guest requests.
• Turn units over the same day with all maintenance tasks completed.
• Follow turnover checklists and maintain accurate turn lists.
• Provide corrective maintenance across trades (carpentry, plumbing, electrical, etc.).
• Live our core values in all interactions and tasks.
• Keep the maintenance shop orderly and inventory controlled.
• Ensure properties and equipment are safe.
• Regularly sanitize common areas with proper PPE.
• Maintain positive interactions with guests and team members.
• Provide weekend/evening coverage and on-call rotation.
• Work on asset redevelopment and construction tasks.
• Participate in company meetings and huddles.

Kenntnisse

Communication

Local residency

Landscape equipment

Maintenance experience

Customer service

Lifting 25 lbs

Ausbildung

High School Diploma

Tools

Appfolio System

Jobbeschreibung

Southern Hammock is seeking an experienced Maintenance Technician to lead daily upkeep, manage work orders, and ensure guest satisfaction across our resort properties in Ocala, FL. You will prioritize tasks, complete repairs, and uphold safety and quality standards while supporting move-in experiences and asset redevelopment.

This full-time role emphasizes hands-on maintenance across trades, strong communication, and a culture of excellence, accountability, and guest delight.